Havertys Furniture Distribution Center — Local services in Colonial Heights

We had purchased a bed from Haverty's 3 years ago and had a problem with our mattress sagging. We discovered the support was broken. My husband and I went to the store to see how we can fix it. The manager listened and provided us with a new support for free with installation. On top of everything further issues occurred that they have fixed....I need a new couch and I will be shopping there without a doubt. ...

We love Haverty’s however, Guardsman protection. SMH…We have been waiting for guardsman to fix our recliner for almost three months. We reported the issue 12\26\23 they finally looked at it the end of January. Parts arrived last week but they won’t be back till march. on top of that they informed us that they will only repair the chair once. Paid for 5 year protection, this...

One of their transport trucks ran me off of the road and then hit my car. Instead of stopping, he sped away, weaving in and out of traffic to try and get away from me. I've had no luck getting any resolution with havertys, despite myself as well as the officer that took the report trying. If this is how they conduct all of their business, I'd...