Burton Ace Hardware & Rental — Local services in Columbia

Do not use this store! They are great when taking your money. I didn't want a reward card, another thing to keep up with and be tracked by. I have bought close to a thousand dollars worth of material renovating my house. I was told that anything I didn't use I could bring back. I went to return the parts and was told that without a receipt or a rewards card I could not return them. I just wanted instore credit as I would purchase more parts. The woman behind the counter was rude. She said they didn't do in store credit and I would need a receipt or rewards card to return Items. I told her that I wasn't told I had to have a receipt to return them. She pointed at an old paper sign and said it was their policy. I know that if she scanned them in the computer it would have shown her that they sell them. Anything to keep your money! Drive the extra distance to shop at Lowes! They will give you an in store credit on anything you return if it is in...

The most hate and rude call ever. As soon as they picked up they were hateful and hard to understand to the point I thought I called the wrong number and apologized asking if I called the wrong number and they stated in the most loud and hateful tone "this is ACE!" I hung up. I refuse to be spoken to in such a manner when I state 'oh, I am sorry did I call the wrong number." I couldn't even get to my next question with how flabourgasted I was my the rudeness of the person who...

Not the best prices, not the fastest checkout, not open sundays, not extended daily hours. But great selection variety, specialty nails by the pound, on-site equipment rentals desk, helpful knowledgeable service and decent almost competitive prices. Did I say good selection of many product lines? Yup. Not the average Ace, much better even considering the church...