Hello! This was my very first virtual car buying experience, so I will admit I was a bit nervous. Especially since I live almost 2 hours away in Jackson, MS. However, Mason Frost, my sales consultant, made me feel welcomed, comfortable, and unafraid to ask as many questions as I needed. The rest of the team also ensured that I got everything I needed and were honest and upfront about the entire process. The service was excellent, fast and friendly! The ease of the online experience made me want to purchase online again... from Walt Massey, of course! They were ALWAYS ready to assist via phone, text, and in person. Mason and the Finance Manager Patrick even stayed late. Patrick stayed late during a holiday week, and Mason continued to work hard even though he was under the weather! All team members worked together so I could get the car I really wanted! It was truly a great experience! So, go see Mason Frost (like Jack Frost lol 😆) at WALT MASSEY in Columbia, MS, and he will take care of you! You...
   Read moreIt is very satisfying to call and ask if any Rubicons are available on the lot; then drive over to the dealership and have it ready WAITING at the door for a test drive (white).
Cole Borne went above & beyond to find the exact Jeep we wanted. The style, safety features, and the COLOR YOOSE! It wasn’t easy but he made it happen!! We will continue to contact Cole when we are in the market to upgrade our rides. He listens. He follows up. He treats us like VIPs! Cole is well educated & his experience shows - he knows the product, he knows the warranty, he knows the features, he speaks with confidence and it’s obvious he loves what he does. It’s not just a sale and a commission. Cole Borne desires to please the customer. He represents Walt - he makes it personal! What an asset full circle! Thanks again Cole! We love it! You delivered exactly what we wanted timely and professionally! We are very VERY...
   Read moreI’ve been looking for a new Durango RT Plus for a while. Found a really great deal at WM. I filled out an inquiry about it and got a call the same day. I schedule to come by that following Saturday to check it out. We’ve shopped at many dealerships and not all have been good experience so we’re always been hesitant when trying purchase. From the first communication everyone was super friendly and not pushy. Thomas and Cole were great to work with and would definitely recommend. I’ve had my Durango now for almost 2 months...
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