Montana Silversmiths Outlet — Local services in Columbus

I always stop here when I'm in town to buy gifts for clients, family & friends. I bought 7 items. The salesperson jammed them all into a small paper bag. I asked for a separate small bag for each item, as they are gifts. They are small paper bags with a handle with the Montana Silversmith Logo stamped on it. I've bought bags like these before for my business, so I know they are not terribly expensive. The salesperson in the back called out, "Only one bag per customer!" She then emerged and said, "No exceptions!" I tried reasoning with her to no avail. I would have even paid for the bags. Disappointed with the rude customer service and the ridiculousness of the matter, I simply returned all 7 items and left. A real bummer, and possibly an end to a...

As truckers we see these places in truck stops all the time and figured itd be cool to see a store of this stuff the lady in there was very rude we told her we were just wasting time browsing around she pointed out mutiple times " well this is an expensive store to be wasting time in" nothing in that store was over 100$ we have very diffrent opinions of what expensive is my husband pointed out "well as a trucker we dont really have to worry about that" we couldnt get a moments peace looking at stuff with her hovering staring and whispering she kept pointing out the 10$ table finally we just left if i ever want to buy anything ill just get it from the truck stops im not giving my money to a rude judgemental...

I've shopped here for years. The women working were always helpful and friendly. Truthfully, over 9 years, I've spent a lot here. DO NOT GO! I went in today because one of the necklaces I bought on 4 days ago broke, after wearing it for 4 hours. There was a young girl working and said there was nothing she would do to remedy thus. It was a bad product and she wouldn't even give me the same one. All those good years of shopping. I give you less than one star. AWFUL...