Sahara Motors Ely LLC — Local services in Contiguous United States

Worst dealership I've ever dealt with. I brought my bike in for a bearing inspection (under warranty) in September. They've left my bike outside in the elements the whole time.

It's almost January.

EDIT: It's January now. Went to pick up and take my bike to a different dealership. Sahara Motors lost my warranty copy and my only key defiantly telling me that I didn't bring them in. They eventually found the key, which proved them wrong. They didn't even help load my now dead bike up.

The person I was talking to was there when I handed over the key and warranty in September. I'm not sure if he just couldn't remember or what, but being forgetful isn't an excuse for terrible service. They could have told be they had issues with my ticket any of the times I called to check on my bike, but they didn't. They just kept saying it would be a few more weeks.

Some people don't take pride in their work, and that's okay. I didn't go in to complain, I was just going to take my business elsewhere. Trying to stretch real far and blame it on me is simply deserving of ridicule, though. This is a Kawasaki dealership that doesn't service...

My parent in law’s bought a Kawasaki side by side from these guys and now we just know to never get one from them ever again!! It has only been a year since they bought the Kawasaki from them and last year everything was going really good for about a week but then while we were riding up to Ruth the side by side just started overheating and then the motor just blew out of know where! We didn’t even do anything wrong to where we could’ve caused it to do that so we were obviously very confused and frustrated… so we ended up having to get it towed back to Sahara and then ended up waiting for 10 months!! Kept going by there to check on it and for about 9 months it was just sitting outside in the same spot and they barely called us to keep us updated or to at least let us know something… When we finally got it back it maybe lasted a little bit longer but then one day we were trying to go on a ride up to success for a picnic… well the same thing happened to it so we ended up having to get it towed once again! So that is why I do not highly recommend going to this...

I would like to say thank you to @saharamotorsely for having our jeep jeep in their service dept for 3 weeks and "fixing" it. They replaced the computer control module and never made sure the jeep actually started or ran! So, thank goodness the hubby went with the truck to get it. I wouldn't trust you to change my tire SME. Every interaction we had was a poor excuse for a small town dealer/mechanic. You were always nonchalant, and never really cared about actually fixing our jeep in a timely fashion. You never actually called when it was supposedly done either. We called you, and you said, oh, yeah, that has been done since monday. But when we went to get it, the keys and paperwork were nowhere to be found. Shame on you and your...