Arkansas Outdoor Concepts — Local services in Conway

Nightmare experience! Tim is a liar! He will weave a web with the best of them. Should have known better.

I tried to keep the money local and not shop the big stores. I would rather help small business.

Tim lied to me for 6 months about a pergola. First he said 30 days, then it turned into 60, then 90 and so on.

Does not return calls, Does not return texts! Just lies!

I don't know what I did to deserve such treatment. If you don't want the job tell the customer! if you cant get the item, tell the customer! This guy has no empathy at all! He NEVER apologized until finally being done lying i suppose and offered a refund. Then even that was a run around for over 2 weeks! He lied repeatedly about the check being mailed.

I’ve never been so nervous about anything. I thought for sure he was stealing my money.

This guy wasted 6 months of my time and now I'm shopping for a pergola during spring instead of enjoying it!

The woman working at the store is nice and unfortunately is left in the dark about most things. She could not get a hold of him either.

Be aware that he is recording audio inside the store as well! Lord help you if you get irritated with all his lying and go to the store to try and...

I drove 30 minutes to buy a Large Big Green Egg from Arkansas Outdoor Concepts. They had the best prices in Central Arkansas. I worked with Katelyn, and she was great to help me with my questions. I had the opportunity to meet the owner while he was there. He was very appreciative for our business. They have a lot of varieties of outdoor furniture. I would recommend them in a heartbeat for your Big Green Egg or outdoor furniture needs! Thank...

Wanted a Pergola and contacted them. They came out and discussed with us our options and took measurements. We were told they would contact us. After several weeks I called them and they apologized for not getting back to me but assured me they were working on a quote. Never heard back and that was over 3 months ago. Obviously they don’t...