Wood Castle Company Store — Local services in Corvallis

We purchased a special order twin bed, dresser, and nightstand through Scandinavian Designs where we live in Minnesota. We went to pick up the furniture using our pick up truck and on the way home, the nightstand flipped out of the back of our truck while we were going 70 mph on the highway It landed hard and rolled many times. Upon arriving home and removing it from the box, we were astonished that it was still intact. There were a couple of corners that had gotten a little beat up, so we called Wood Castle and Pam was kind enough to arrange a new top be shipped to us at a minimum cost so that we could replace it. As we were trying to fix it, it became very clear just how solidly and well made this furniture is. The quality is tops and the customer service we received was five stars....

Although the furniture is of high quality and buyers understand it is hand made, the length of time to complete one piece of furniture was excessive. Moreover, the store misled us regarding an estimated completion date, which was an important part of the decision to purchase, as the item was a gift. The piece was completed two months beyond the date indicated. Calls to the store indicated they placed a single item at the bottom of their list and concentrated on full sets of furniture and multiple orders. Yes, supply and demand should be considered; however, communication to all consumers is appreciated. This is too important for me to ignore and I have removed the establishment from my list for future...

The best furniture hands down. We first purchased our master bedroom furniture 20 years ago. It was so beautiful, solid and we never had any problems with any of the drawers, or bed frame. We lost these items this last year when our home burnt in a wildfire. We drove to the company store in Corvalis, OR and met with an amazing sales rep who was so knowledgeable with no pressure to buy. All the furniture is crafted with beautiful solid hardwoods. Quality is top notch. We ordered our new bedroom furniture today made with cherry...