Parker Furniture — Local services in Cranberry Township

We worked with Dawn to re-do my daughter's room. Dawn helped us find just the right kind of bed, furniture, and flooring that my daughter wanted. Unfortunately, the manufacturer was located in South Carolina, and our shipment was held up by the recent flooding! During the whole experience (searching for the furniture, waiting for the shipment), Dawn kept us informed of the progress, and as soon as it came in, the workmen were out on my next day off to put in the flooring/remove old furniture in the morning, and move in the new furniture in the afternoon. We were missing a mattress, but Dawn was able to get us one at the last minute--it's a nice pillow top, but unfortunately, not meant for a loft bed, so I traded it out with the lower bunk twin from my boys' room and everything came out perfect! The total cost was below what I had anticipated. My daughter loves her new room, and I want to thank Dawn and the guys for a friendly and professional...

Very disappointed..my mom and I have been going here for yrs, and have spent a great deal over the yrs. Ordered a night stand (for my son for Christmas)from them the wk after Thanksgiving, to allow plenty of time to get here. It has been a back and forth with the sale person since, claiming it would be there in a wk, then 2 days later, then it wasn't even on the truck..and maybe it would be here Friday. It has been ridiculous, and it was one excuse after another. The sales person clearly didn't care, as he brushed us off each time we called, not trying to resolve it all. Very disappointed - I have never had issue with them before this, they have actually been our go,to first..but there has been no attempt at resolution and no attempt to make it right. Maybe bc it was only $100, Idk but it shouldn't make a difference. Especially when we have been loyal customers....

Great service, go there once and they remember your name all about your kids or pets. Wonderful selections, will even have things redone to the colors and fittings that you want. Will add in things to help and their delivery is always fast and the people who delivery are wonderful. Even the smallest doorways with huge couches they somehow get it done without a scratch. You have to love that they have the lay a way too with no min down and you just need to make payments on it when you can of whatever. They are the best. Wish we had them in Pittsburgh, sorry we moved away...