Dollar General — Local services in Crivitz

NEW Dollar General WARNING on HIGHWAY X CRIVITZ WI....FRIGHTENING EXPERIENCE! This new Dollar General is horribly mis-managed and unorganized. I understand help is hard to find help right now, but this experience was absolutely terrible! Boxes everywhere and empty, cluttered shelves. Had to roll large carts of product out of the way several times to shop. No staff visible on the floor to help with questions. Had to go through a maze of boxes to locate a cashier, who I could overhear in a back room complaining loudly with the manager about an email from corporate regarding what to do with product boxes, etc. that made "no sense" to them. I had a problem with the cashier ringing up a product I told her I wanted to return. (It was the wrong product.) She told me she would have to get the key in the back to do that, but just stood there. She made it appear like a big imposition, so I finally said that's fine, I'll buy it then if that's easier, but it is buy one get one free. Asked if I could get the second free product. She said she couldn't do that and began arguing that she would have to redo the entire order. I could not understand her explanation so, I said I didn't think she understood my concern, in which she replied sarcastically, that she does. I told her I didn't like the sarcastic tone and did not wish to argue. I asked for the manager to help clear up and deescalate the issue. The cashier then retorted, very sarcastically, with a weird grin on her face, "...Be my guest!", pointing to the manager, who then walked over. Without ever asking me about my concerns, the manager, Dana, immediately ESCALATED the situation by addressing me in a loud and rude voice. She was condescending and uncaring about my concern. I had the distinct impression they were either friends or relatives. Dana claimed she heard everything (but was assisting other customers as this situation unfolded.) Dana then scolded me saying "...you will not talk to the cashier like this..." (my saying the cashier was being sarcastic and argumentative towards me, which she definitely was.) Without any explanation or problem solving whatsoever, manager Dana immediately informed me she will not allow me to have my purchases! I told her I already paid the cashier for my purchase. (Everything was bagged) Dana snapped back " it doesn't matter", I have the "power to refuse it!" This was not a small purchase. What a terrible first impression of a new Dollar General store in the community! Crivitz businesses and restaurants are always top notch! So this extremly poor management and customer service is an exception. Needless to say, we will NEVER shop at this frightening Dollar General on Hwy X again. Our support and money will go to businesses that appreciate their customers and treat them respectfully.

THIS NEW DOLLAR GENERAL IS THE WORST EXPERIENCE WE...

This Dollar General has a good selection of items and quite a few dollar items. They accept SNAP/EBT at this location and also are open until 9 every day, which is nice to stop and get a full gallon of whole milk (3$) when the grocery store is closed. I have never had an issue with their grocery items and the store brand clothing seems to hold up...

The prices are decent but most of the staff is very rude and neglectful of a customer's time. Multiple times have I waited over 15 minutes for someone to come to the register so I can check out, and I am almost never greeted or talk to checking out. Usually they talk with each other and ignore me as I check out. One plus is that they accept...