I recently had the pleasure of shopping at All American Mattress in Crossville, TN, and I can't say enough good things about my experience. Derrick, the owner of the store, provided outstanding customer service from start to finish.
First and foremost, Derrick's expertise in mattresses is truly remarkable. He took the time to listen to my preferences and sleep habits, and with his guidance, I was able to pick out the perfect mattress for my needs. He was patient, knowledgeable, and genuinely committed to ensuring I found the best fit.
What truly sets All American Mattress apart is their commitment to the customer. Derrick went above and beyond by personally delivering the mattress to my home and setting up the entire bed for me. This level of service is a rarity these days and greatly appreciated. Not only did he ensure that the mattress was set up perfectly, but he also took the time to explain how to care for it to ensure its longevity.
The customer service I received at All American Mattress was top-notch, and I couldn't be happier with my purchase. Thanks to Derrick's expertise and dedication, I am now enjoying the most comfortable sleep I've ever had. If you're in the market for a new mattress and exceptional customer service, I highly recommend visiting All American Mattress in Crossville, TN. Derrick and his team will take care of you like no...
Read moreMost informative, best customer service ever!
We were searching for a new mattress for a long time. We have replaced mattresses in the past, and were looking for something different. Alas, along comes Derrick Pratt and All American Mattress.
We stopped in his store on the way back from the grocery store, on a whim, to see what this new store had to offer. We found Derrick to be very friendly, professional, and ready to help us with our sleep needs. He had a lot of expert knowledge and information to share on all of his products. He strives to create a very positive sales experience — no high pressure or sales tactics applied.
We learned a lot about Posh & Lavish, and that became our choice. We chose twin king mattresses, twin toppers and adjustable bed frames.
Delivery was as promised. Derrick’s brother, Dustin, and another helpful hand installed the adjustable frames and mattresses in our four-poster bed. They did not leave until we were shown how to use the bed frames.
If you are interested in purchasing a new mattress, we would highly recommend Derrick Pratt and All American Mattress to help you with deciding on the best choice for you.
If you haven’t visited the All American Mattress website, we suggest that you do. It has a lot of helpful information about the company and products it carries.
Thank you, Derrick, for such a...
Read moreMy husband and I decided to make the drive from Nashville to Crossville to learn more about All American Mattress. We do not have a luxury mattress store in Middle Tennessee and all I can say is WOW! We were so impressed with the staff from the moment you walk into their store. They make you feel like family and educate you on their sleep systems. We were so grateful when they offered us FREE delivery to Nashville. We have been sleeping on our mattress now for about a month and as my husband said "there are no words for how comfortable this mattress is!" We use to sleep on a Hynos system so we are use to higher end systems, but their brand at All American Mattress is just a whole different level. If you have ANY back issues (I suffer from scoliosis and my husband has degenerative disc disease) I HIGHLY recommend you making the drive to Crossville. Thank you Diana and Derrick for your TOP...
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