H-E-B — Local services in Crystal City

Shout out to the male manager on 8/20/25, the produce guy, and José who was working dairy tonight. Me and my mother walked in tonight to get groceries after a long day and realized the key fob was missing for us to start the car and get home. These 3 went above and beyond the expectations. They helped us for almost 2 hours looking for the key. The manger was checking cameras and going up and down the aisle on his hands and knees to look under the isle to see if he could find it. While the produce man checked through all the produce we went through to see if It was there as well. Lastly José was able to help my mother look through the cart and see if the key fell in any of the bags, thankfully he was able to find it for us. We wanted to let you know we appreciate the help so much you guys...

As is typical of grocery stores in small rural country towns, even though it is part of a major Texan grocery store chain, choices for some brands of products are limited and certain "exotic" foods may be absent. The good thing is sometimes you can ask the store manager to order it for you. That being said there are some surprises to be had if you look hard enough. In the olive oil section they have actual highly rated domestic and imported brands. They have cuts of meat in the freezer aisle that's considered special order in the bigger store in the next town. They have quinoa! Organic...

Store is neat and clean. It is a small town store so it doesn't have a fresh bakery or pharmacy department but would be awesome to maybe some day add to this HEB. Cashiers and baggers have always been friendly in my experience going there with some going the extra mile when i take my special needs son greeting him with a smile, letting him help bag some groceries and put in the cart and giving him Buddy bucks even though...