McConnell's Country Store — Local services in Cummings Township

I'd really love to give these people a better review, as I come here every year with my family when we are there for vacation from Colorado, but this time it was a very different story.

Long story short, I've emailed the manager and they haven't returned my email about the situation so I'm going to write a review. We do the big 63 mile bike ride from Wellsboro to Jersey Shore every Summer and part of the tradition is to get a milkshake at mile 51.5 and we’ve always been given a cup of water with some ice to have with our ice cream. This time, 6/22/19 around 2:45 pm, there were two incredibly rude teenagers running the registers. We ordered our milkshakes ($9 total) and I asked for a cup of tap water with some ice, the guy looked at me and pointed to the back fridge and said, you can buy it behind you.

I said, we’d like tap water we get it every year, so he asked the other rude lady at the register, who said, we need to ask our manager as we don’t normally do that. It was incredibly uncomfortable and then they never asked, ignored us, going back and forth about the water between each other and then started helping the next customer.

Anyways, point is, it was one of the worst experiences we’ve had in that area in a long time. After you spend $9 on ice cream, the least a deli/restaurant can do is give you some tap water. I wanted to make the management aware of this situation and that after riding 51.5 miles for a milk shake, that’s the last way you want to be treated by a place you’ve been looking forward to all year.

I will add to this now- Vanessa, one of the owners made this situation right by refunding my money and writing me a very thoughtful email with an action plan for two of the employees. Thankful for...

I love McConnell's I have been going there for years the food is great and so are the normal workers but they recently hired a new young lady and she is extremely rude. This past weekend I walked into the store and immediately the worker is telling a customer that they are wrong and don't know what they ordered, then I placed my order with my boyfriend but we were doing 2 separate transactions despite us doing 2 transactions I said he would be getting the same sandwich the worker proceeded to write down 1 and ask my boyfriend what he wanted after I checked out and he said "oh I'll just get the same thing as she got" to which she replied " are you serious" all while rolling her eyes at us. Then right before we got our order the worker handed out another order she had taken and the customer told her it was wrong and she said no you ordered wrong the customer said it was fine and walked away then the worker turned around and very loudly started complaining about it to who I assume is the manager because I see her in there every time I'm there. It is disappointing that you tolerate this type of disrespect given to your...

This store is a delightful combination of a traditional general store and a haven for outdoor enthusiasts, offering everything from basic necessities to travel essentials, camping gear, home decor, souvenirs, and more. It's the perfect place to stock up on supplies or find unique treasures to commemorate your journey.

McConnell's Country Store has been an integral part of the Pine Creek Valley community for over a century. Originally owned by Glenn and Sandy McConnell, the store changed hands in February 2018 when Jason and Vanessa took over.

Whether you're a local or simply passing through, McConnell's Country Store welcomes you with open arms. It's a one-stop-shop that caters to the diverse needs of the community. Need a quick bite to eat? Don't miss out on their delicious subs and mouthwatering soft serve ice cream cones, favorites among locals and returning customers alike.

Embrace the timeless allure of this beloved establishment, and let it add a touch of magic to your state park hopping vacation in Pine...