If I could give this company no stars, I would.
I had a warranty repair that took 2 months to repair.
I found out after the first month this company had not contacted Kitchen Aid, even though they told me they had.
I found this out after I started calling Kitchen Aid and they told me they donāt show any record of this company calling them.
I then had to track down the parts needed through Kitchen Aid as this company was no help in that.
After the parts arrived and finally got the tech to come out to repair my fridge, he tracked mud throughout my house without a care.
He then tried to leave without even turning on the fridge to test if the repair worked! My wife asked if he should plug it in, to which he replied, āYeah, I guess we should.ā
He then didnāt stay to confirm the fridge /freezer would get cold.
Overall, if I never do business with this company, I will consider...
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