I have some older, extended family moving to the area and I was worried about them getting ripped off while appliance shopping but I live in a different state. So I started calling around to different stores in the area that offer financing to get an idea of costs and reasonable pricing. The customer service from Aaron's was amazing. The woman I spoke with, Aliyah (sorry not sure if I'm spelling her name correctly) was extremely knowledgeable and helpful. She helped me price out a washer and dryer set plus informed me about the perks of free delivery (very convenient since my relatives won't be able to move anything on their own), no credit checks (helps protect them from scams and identity theft), and they will service the washer and dryer for the full 2 year lease if anything were to happen which gives me peace of mind knowing they won't be ripped off by a repair company either. She was extremely patient through all my questions and explained the process thoroughly. I feel very comfortable sending my family to Aaron's now knowing they're...
Ā Ā Ā Read moreEveryone in the world has delivery problems right now, and I completely understand that. When I needed something from Aaron's they told me they could have it out in 2 days. Which I felt was reasonable however, it was a problem because I just moved into this new house and the refrigerator stopped working. During the course of the conversation I happen to mention to Emily that I wasn't sure how it was going to deal with two small children and no milk for 2 days. Emily told me to give her a little bit and she would see what she could do. Next thing I know there is a delivery guy at my door with the same product that I requested a slightly different model with all of the features that I asked for that was cheaper than the one I was originally looking for. They helped me in every way possible and I would highly...
Ā Ā Ā Read moreI have been an Aaron's customer for appr 4 years and during this time I have purchased several appliances. Ms. Stephanie, the Asst. Mgr., is 100% top notch! This wonderful lady has gone way more then just above and beyond to help me in ways that is absolutely unheard of from a business! Among other things, when I had a horrible family emergency a couple of years ago, she managed to keep me in my contract and with my items as I slowly got back on my feet. I will never be able to say enough wonderful things about her. She is an absolute asset to this company and y'all are lucky to have her. SHE is why I have stayed with Aaron's for so long when I could have gone somewhere else! Thank you Ms. Stephanie for all you do and for all you have done! You are intelligent, compassionate, kind, understanding and an...
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