I tried giving this location one more chance after not having been back in months. I always go to the Gulfport location and have a great experience. Tonight I walked in to trade in an Xbox 360 and as I was waiting a couple was checking out. After they exited the girls started talking about the couple. Girl 1 said to Girl 2 " every time I talk about someone tothey come in " ( referring to the couple that just left ) " they always ask if we are hiring and I say no because we're not, but now we're hiring but I didn't tell them because I don't want them working here". I go to trade in my 360, it doesn't have the controller. Girl 1 is trying to come up with an excuse not to fool my trade, girl 2 goes and at least tries to get a control to test but girl one said that without the original controller, my trade was worth 10 CENTS..TEN PENNIES!!! I Said there's no way and you have got to be doing something wrong. Girl 2 looks at the screen and says the same 10 cents offer. I said how is that when a month ago I was told $14 as is at the Gulfport store??? They both said it was a system update and values dropped. I wonder if the same system LOWERS the retail costs for customers???? The girls had zero clue and should not be running a store without adult supervision. STAY AWAY, this location has been wack since it opened and absolutely nothing...
Read moreSo I came here today to buy a Xbox 360 and I bought it and then looked for some games afterwards. I’m in a rush so I end up picking up some random games a ninja game a Mickey Mouse game and Halo 3. Turns out there was no disk for the Mickey game which the workers were really sorry about they helped a lot and talked to me about getting me a refund and honestly we’re really nice about everything. I was in a rush and left but they took my number down just in case they found the missing Mickey game. I ended up coming back later the same day since my halo game didn’t include the main game and they just gave me the main game with no problem and had told me how unfortunately there was no Mickey game so they gave me in store credits and I bought another game. The two workers names are Jack and Jc they were so nice and helpful with everything and honestly deserve a raise for being so...
Read morePrices on some items are pretty bad here and the attitude from the blonde employee was pretty uncalled for when trying to ask questions about cards. I've come in here before and bought cards with absolutely no problem until now, paying for damged prices on damged cards/near mint prices on mint cards but I was told this time by the employee that he didn't care and that price is what it is, when they're charging mint condition prices on damaged cards. So I called the next day to talk to the owner and I received corporates number from a different employee stating that I wouldn't be able to talk to the owner, saying that they don't let just anybody talk to the owner. So I called corporate and was told that I needed to talk to that specific stores owner. So I don't know what's going on but whenever buying cards from this place, make sure you're not paying mint condition prices on...
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