Initially we had a bad experience at this location when we moved here from Tampa. We said we would never go back. However, an emergency issue with our ps5 forced us to go in and we ran into Romeo! His customer service is TOP TIER! He saved us from going through the hassle of dealing with Sony and their extremely high turn around time. Romeo is extremely knowledgeable, professional & genuinely cares about the customers receiving what they pay for so he is AWESOME! We will only be dealing with him moving forward at this location! We hope he...
Read moreThis is for Gamestop support not this location. After picking up my psa grading submission I noticed a dent on the back of half of my cards. It's apparent that PSA damaged the cards but Gamestop won't submit a claim on my behalf due to me leaving the store with them. PSA won't let me open a claim since I used Gamestop to submit the cards. So I have what would have been over 2 grand worth of cards now only a couple hundred and I won't get any help from...
Read moreWent in for a quick purchase late. There was one woman working helping two people at the counter. She never looked up from what she was doing and never addressed me. The phone was ringing off the hook and she kept ignoring it. Finally, she said “what do u just have a question?” I responded with what I was looking for, and she relies “ya we don’t have any. One controller I have is 125$“ Stood there being ignored for 10 min for...
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