I’m not giving a one star because of the quality of the work, I’m giving this review for the unprofessionalism. I went in on 10/4 to ask for a patch to be sewn on to my bookbag. I was told that they couldn’t do it right then because she had a Homecoming dress to finish, which is understandable. I was told that I could pay a rush fee and pick it up the next day and that I would receive a phone call. At that time, I told her that it wasn’t a big deal for the patch and if she knew she didn’t have time, I could bring it back the following week because I needed the bookbag for travel on Sunday. I was guaranteed I would have it and not to worry. The next day, I didn’t receive a call. I called three times and went by, it was closed.
My issue is the unprofessionalism. I picked my bookbag up today and was told it was delayed because she couldn’t find the patch and then she remembered where it was. She could have easily called to tell me that she wouldn’t be able to finish the bookbag and to come get it, but she never did… I specifically told her I needed the bag.
My point is. if you have an item that needs to be completed on a certain day, DO NOT TAKE IT HERE. I’m not upset that it wasn’t done, I’m upset that they couldn’t simply pick up the phone and call me out of courtesy after I was promised it...
Read moreGulf Coast Wardrobe is a horrible company! My daughter paid $135 for them to hem and let out her dress for an out of state wedding. When my daughter was able to finally get into the building, she asked where everyone was and one of the people said they were “hiding”. One of the seamstresses said she needs to lay off the pizza when she came in today(11/24) to get fitted again. She came home in tears and felt so defeated. She had lost 5 pounds to make sure the dress fit and fat shaming people who are PAYING YOU is gross. She had to return again because whomever did the alterations didn’t do a good job at all. 100% DO NOT RECOMMEND GULF...
Read moreWhen I say Mrs. Jackie is a beast with alterations she is an absolute beast. AND she is super fast, plus she will work with you if you’re in a crunch.
My suit for a wedding this Saturday didn’t come in until Monday, before the wedding.
My jacket only needed the sleeves taken up a bit, but the pants were awful and didn’t fit the way I wanted it too.
Not only did she have to take in the waist plus the length of the pants she literally deconstructed my pants from straight leg into a more slim tapered fit. I am beyond grateful for her for fitting me in such short notice and making sure I am looking for Saturday! Thank you Mrs....
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