I had work done on a 2025 Cadillac Lyriq about three weeks ago. I had put a nice size dent in my rear driver side door. I usually have my body work done by the dealer. Got a recommendation for Metroplex Collision. They were extremely professional from start to finish. Some of the parts needed were on backorder. They kept me up to date on the status of the backorder. Also, once the parts were in, they gave me a completion date in which they delivered on time! I was thoroughly impressed by their professionalism and care for my car, as if it were their own (Door is like brand new and takes nothing away from value of the car!). These guys know what they are doing and understand customer needs. They can handle ANY kind of car.This is definitely my new "go to" for...
Ā Ā Ā Read moreI am from Midland, TX. We had a horrible hailstorm and the shops in Midland/Odessa area had put me in waiting lists for MONTHS. My vehicle left undriveable and I needed someone to look into repairs quick (I was already 4 months waiting) and still no calls from local shops. Let me tell you, I spoke to Jason and he said I didn't have to wait longer he could take it in ASAP. All we had to do is deliver it over there, he helped so much especially with communication with the insurance. Jason and everyone in the shop are super helpful, great communication š professional, and knowledgeable. Although the car was a total loss, Jason went above and beyond for us, can't thank him enough. I highly recommend and will continue to come back for all my repairs. Definitely...
Ā Ā Ā Read moreIām so grateful for the team at Metroplex Collision especially Jason for their professionalism, patience, and clear communication throughout my entire repair process. My car was in the shop for over a month, and while the situation with my insurance was frustrating and caused delays, the shop went above and beyond to help however they could.
Jason explained everything thoroughly, kept me informed, and even advocated on my behalf when communication broke down with my insurance. The repair work looks great, and I truly felt they cared about getting my car back to me the right way. Highly recommend this shop for anyone looking for honest, quality work with a personal touch.
Thank you again...
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