This is THE mechanic to see in north Idaho!
I've been taking my cars to this shop for years and you will not find a more honest and trustworthy mechanic. I have taken a number of vehicles to him and I always get a straight forward answer from Ken and his staff. They take care of their customers and have always made me feel like I was part of the process.
They are an extremely efficient shop and quickly diagnose and then fix the problems they encounter. It is one thing to fix the vehicles, but Ken and his staff are exemplary in their customer service as well. I have always felt like I mattered in their shop - not just my vehicles. The best part is the work on each of my vehicles has been done extremely well and yet I feel like I drive way in better shape than the car!
I’ve sent friends, family, and coworkers to him, and every single one of them has come back satisfied as well. Do yourself a favor and trust them with your vehicles as well.
Mechanics are critical people in life and this is a business that not only will solve your vehicle problems but will do so as...
Read moreIt really saddens me to write this review. The other reviews seem more positive, but my experience differs. I really wonder what happened. The staff is nice and welcoming almost like your own family. I feel like I have been taken advantage of. I brought my vehicle in for one particular problem. After reviewing, they suggested some other things as well like a seal, timing belt, etc. I agreed and the work was done. To my chagrin, I got the vehicle back and the original problem had not been solved. I brought it back... after all wouldn’t you? Prior to some negotiation, I was going to have to cover the cost all of the rework. They told me I had to cover the cost of most of the rework. I agreed and get this…the original problem is still not fixed. To make things worse, one of the seals they told me to replace is now leaking. I can’t believe it. I am going elsewhere to get things right...
Read moreYou can trust this shop. A bit late on writing this, but I’ve brought my truck to this place on two separate occasions. I know a bit about vehicles and both times was considering being lazy and just wanted to see what it would cost to pay someone to do the work. Both visits they gave very fair pricing, I didn’t tell them I knew how to do it myself, even still, they let me know I could save money by ordering some of the parts and doing the smaller work on my own if I felt comfortable. I was blown away. I’ve come to expect shops exaggerate issues and give bloated estimates. Not this place. Awesome to know that these kind of places still exist....
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