Blain's Farm & Fleet Tires and Auto Service Center - Davenport, IA — Local services in Davenport

Most incompetent staff I’ve ever seen in an service department. I needed to get a four flat hooked up to get the lights working for my new trailer. I called up and the guy looked up the part he needed and made an appointment for 8 am on a Monday.

I show up on Monday at 8 o’clock and they say it will be a half hour so I say I will wait. An hour later after wandering around and sitting around in the parking lot where there are no picnic tables, I noticed they still hadn’t brought my car in. I go back and ask them if they had and they said not yet. I said OK, well I had an appointment at eight. He was very rude and snarky and said he will get to it when he can.

A half hour later I get a call and they had never ordered the part and said that they wouldn’t be able to do it. They said they would order the part and pay for the $50 for labor.

After not hearing from them for a couple weeks I called them and they said they would call me back. After another week I’m not hearing from them, I called again and finally get a hold of somebody and he says they have the part in and to make an appointment the next day. So being that I didn’t have a ride and they said it would be two hours of work I stuck my bike in the car and rode 15 miles back home. I get a call 45 minutes later that it is done. Great!

Low in behold the lights don’t work. So now I have talked to two different managers and I still don’t have lights. I have spent over four hours of my time calling and waiting. If you need any work done, go somewhere else. It’s not worth it. The staff is rude and unknowledgeable, and they will sit and stare at you as you wait and not come help you as if you...

On a Tuesday I made an appointment for 9 am saturday for a tire repair. Dropped the vehicle off a little before 9 and left to go about our day. 1:15 pm and I still hadn't heard anything so I called. After 10 minutes of being on hold to talk to a person we decided to just go and find out if it was ready. When we arrived we noticed the vehicle was still in thre same parking space we left it in. The guy behind the counter wasn't sure what was going on with our vehicle and took a few minutes to find the keys. Then he said they didn't have an open rack to work on it. Needless to say we decided to go elsewhere. 4.5 hours and they hadn't even touched it. I could understand if we went there hoping they could squeeze it in, but I made that appointment 4 days prior. They've always been slow, but this was the final...

Asked 3 people where the pool filter sand was located. 1 told me he didn't know. The other told me it was in the sporting goods section (which it wasn't). Lastly the third called the warehouse out back which resulted in a 15 minute wait with no response until I finally fed up and left. Horrible customer service and everyone I spoke to was clueless. If you're in the Davenport area and needing to go to Farm and Fleet, I'd recommend going across the...