I had a tree land on a power line which in turn ripped the meter and pole off my house. I contacted Dayton Electric who sent someone out the same day to take pictures of the damage and give me a quote. They sent Richard to make the repairs the following day. I observed and even offered my help to expedite the repairs. Richard was extremely observant with every aspect of the repairs including the level of the pipe between the meter and outside disconnect boxes. When the job was completed, I was even more impressed when the power company showed up and looked over the repairs prior to reconnecting the service line to the house and the only question presented to me by the power company supervisor was “who was the electrician who installed the meter and repaired the damage?”.. when I told him Mr. Richard from Dayton Electric done the repairs he shook his head in agreement and took one picture of the inside of the meter box and proceeded to connect the power line to my house. To be honest, the power company had more problems with making sure the supply line was long enough to reach my house than Dayton Electric had repairing the damaged equipment. I might have paid a steep price for the repair work, but as the saying goes “you get what you pay for” and I paid for the best...
   Read moreDo not use this electrician. I had a horrible experience with the owner. The company incorrectly installed an outdoor GFCI which led to a short circuit months later. The electrician left a bare wire exposed on installation. I called them to find the short, at the time the source was unknown.
The technician who was nice enough found the issue in the same GFCI they had installed earlier. After paying over $400 for the fix, I asked if they would cover the fix because they had missed this on the install. You can guess what happened.
The owner was a total jerk. He asked me if I was an engineer and was extremely derogatory. As if, a repeat costumer had the nerve to ask for them to cover an issue that they themselves caused earlier.
Am I to believe that the bare wire damaged itself? The GFCI was not even used once.
Dayton electric is very over priced. I know I was paying a premium for the service but I expected to be treated as such with premium service. I was sadly mistaken.
Don’t learn the hard way as I did. Avoid this company. They will not honor their work or warranty.
I also once asked for a quote for two full HVAC installations. Their price was about 40% higher than other professional companies. Don’t...
   Read moreWe got our Generac generator installed with Dayton Electric several years ago. Each year I purchase the maintenance on the Generac. This is a very affordable and necessary expense when you have a whole home generator. This past year I was unable to purchase the maintenance plan the same month that I usually purchase it. When I bought it three months after, there was a mixup and the is plan to do the maintenance every six months. When it was missed that they were supposed to come before the cold months hit, I called and they came out the same day to make it right. I highly recommend using this company. Integrity is a rare characteristic these days. Thanks to Dayton Electric for showing that there are companies that...
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