When you need a plumber, it tends to be a bit of an urgent situation. When we called Omega, they heard us. Our technician, "Jr", arrived within a couple of hours on a very busy day. He was professional and thorough - and even showed up the next day - on a weekend - to finish the job he started. He was thorough in his communication and while the news he delivered about our leaky pipes was not at all what we wanted to hear, he was fabulous in dealing with it and communicating what our follow up should be. If (when) I need a plumber in the Reno area, there is no doubt who I will call. Thank you Omega - and THANK YOU JR for doing such a great job in the midst of such a crazy time. If I could leave 6 stars, I most...
Read moreAfter having an outrageous quote, given to me by another plumber, I was searching for some other company to do the work of replacing my water heater. This was an emergency and on a weekend. I was happy to speak with Jr. on the phone. He was very helpful and polite and he in fact gave me a quote over the phone, which a lot of plumbers won’t even do. They came quickly the next day and did the work. They also noticed that the previous installation was done Incorrectly. They let me know that they would fix this issue to could avoid a safety issue for us in the future. They were happy to answer any questions I had. They did excellent work and at a reasonable price . I would absolutely...
Read moreOmega Plumbing service was excellent! I had an emergency water leak issue on Friday. They were accommodating and handled my situation with the sense of urgency I needed. Junior, was the plumber who was sent to fix the problem. He was professional and courteous. He fixed the issue and provided me service additional future options in a non-pressure and consultative manner. I appreciated that. Their billing department was very friendly on the phone and gave me a variety of payment options. I recommend giving this business a call if you have any plumbing issues. I would definitely...
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