I ordered parts with 2 day air shipping on a Thursday. The parts shipped Saturday, and arrived Tuesday. That's a lot more than 2 days. The company did not respond to emails, and when I tried calling, I was hung up on numerous times. Had to file a dispute with my credit card company since I had to find the parts locally due to the shipping delay, and paid 4x as much. Also, shipping cost 110% of the cost of the parts. Terrible company. Don't deal with them.
Edit: since you said you can't find an order under my name, the invoice number is 667633, ordered on Thursday may 26th at 6:08 pm. Didn't ship until Saturday May 28th, and didn't arrive until Wednesday June 1st. Like I said, I paid for 2 day shipping, and the item did not arrive for 6 days. I've already disputed the charge with my cc company. If you want the parts back, pay for the shipping and I'm happy to send them your way. Trying to make it look like I lied about the order only makes...
Read moreI ordered injectors in April, ended up having to send them back for warranty. I was given credit for the injectors under warranty. I was not given the option for replacement as their warranty states. Replacements are available. I didn't fight that. I ordered the same part number I ordered in April as they worked and fit fine. Upon receiving the new injectors they have since changed to a Chinese supplier, the tips are a size that Case IH states are no longer available. Contacted customer service with the issue, they sent me a RMA but no shipping label. Contacted customer service again and even though I ordered the same part number and got 2 differing parts in a 7 month time span they state I must pay return shipping. I will never do business with this company again. You will get the same service and parts as any Chinese owned company.
Edit, I reached out this morning and awaiting a...
Read moreSpent about 150 dollars for over priced shipping back and forth shipping for filters for a massey fergerson tractor that do not fit... .. the first guy i got on the phone hung up on me as I explaining the problem ...the second call i got someone that was helpful ...but when the parts came in...they too didnt fit .even after the customer support guy said it would.....not even close to fitting up correctly....they don't check that crap which is made for them by the chinese ...not anything....they burned me good...never again! Reasons not to use these clowns: 1. They use over priced shipping as a profit generator, 2. rude customer support, 3. Badly made parts that are not checked before they are sent too the customer. 4. Feeling like you got scammed If you want to pay a lot forfrustration and aggravation, then these people...
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