Neeley Appliance Company — Local services in Denmark

have had many many companies come to my house to attempt to fix our GE washer/dryer combo. I have had it for a year and have had nothing but problems with the machine. William from Neeley Appliance is the first person that’s been able to determine the problem and was able to have GE replace the unit. I cannot say enough wonderful things about my experience with Neeley. Other companies took 2 weeks to come to my house, all just to have to leave and order parts to come back again a week later. When you spend so much money on a washer/dryer and cannot use it for weeks having to go to family and laundromats is so time consuming and frustration. Neeley called me and was out the very next day! William was professional and very knowledgeable of our particular unit unlike our experience with other companies who had to call out to ask questions on how to work on the GE combo.

I will only do business with them...

The counter person was very unprofessional when my parents had complaint on the service call. First of all Neelys was going to call my parents 30 minutes before coming to there residence, considering they were not at home. Finally when the technician was able to do the work.on the appliance, he managed to physically broken the switch .So he had to make a second trip to my parents residence to finish the work. He did not have the replacement part on him or at the store. When the job finally gotten finish, the technician charged them for the switch and returned switch. They will void the warranty if it shows any evandance of bugs in or around the appliance. The technician would lecture the customer and be little the customer about the bugs. The house itself shows no infestation. The part itself took 2...

After spending around $270 for repairs to my dishwasher, it still isn’t fixed. Initial problem was it kept tripping the breaker. Very nice repair man came & put in a new computer board. As soon as I tried to run it with heat dry on, it tripped the breaker. If I take off heat dry it runs fine but my dishes are wet when it’s done. It needs a new heat element according to my internet search. My husband called & left a message but didn’t get a callback. Turns out, after this review, the Neeley agent contacted me & sent the technician back. He had been given the wrong computer board. He put the correct one in along with the heater core & my dishwasher is working fine. I’m very grateful that they took the extra steps to get this fixed. I really appreciate...