Denver Mattress — Local services in Denver

True Customer Service Still Exists — You’ll Find It at Denver Mattress

After the most devastating loss of my life—the passing of my wife—I had to replace a nearly new mattress that was ruined during that time. In the midst of unimaginable grief, I walked into Denver Mattress and met Danny.

Danny didn’t just help me buy a mattress—he helped me heal. He found the exact model I had wanted, and even though I didn’t think I could afford it anymore, he made it happen. No hoops. No judgment. Just compassion, care, and genuine human kindness.

He went above and beyond to take care of me—not just as a customer, but as a person going through the worst moment of his life. What Danny did wasn’t just good customer service. It was extraordinary. It was human. And it meant the world.

And the experience didn’t stop there—Delivery Truck 3 deserves a shoutout of their own. They were on time, polite, and total professionals. There was a hard turn in the stairs, and these guys handled it with skill and zero complaint. Flawless delivery from start to finish.

Every business should operate this way—with heart, empathy, and real community support.

For contrast: American Furniture Warehouse, where I had shopped for over 20 years, refused to help in any way, despite the situation and being within their return policy window. They were within their rights—but they chose not to do the right thing.

If you’re on the fence about purchasing from Denver Mattress, I hope this helps you decide. Not only are their products excellent—but the people behind them truly care. That makes all the difference.

Thank you, Danny. Thank you, Delivery Truck 3. I’ll never forget what...

Came in just to get a pair of purple sheets and a purple. Even though I came in a few minutes before closing Jamili was a ton of help and got me what I needed right away plus a mattress topper. All for a GREAT price! Definitely coming back here when it's time for a mattress!

Edit: I went back sooner then I planned because they were so awesome. This time, Kirby was there to help me and he was also extremely helpful and nice. I got to test out the mattresses and pillows i was interested in. It was so easy and I didnt feel any pressure from neither Kirby or Jamili. I ended up getting the mattress I've been dreaming about (the little time I was able to sleep on my old mattress), the purple hybrid premier 3 and I couldn't be happier.

Also, the guy from the back (warehouse) that helped me load my truck was super helpful and friendly as well. He made sure that the packaging was not damaged before helping me put them in my truck bed and was just an extremely nice guy. Everyone here is awesome!

DEFINITELY COME TO DENVER MATTRESS WHEN YOU ARE READY TO GET RID OF THAT OLD MATTRESS AND READY TO GET...

The last time I bought a mattress was from MattressFirm. This experience was night and day. I went into Denver Mattress to “find” a mattress and not be “sold” a mattress that will elevated the pain from our other one. That’s exactly what happened. It was a team effort with Ryan and us. Us explaining our desires and when testing his recommendations, us giving feedback and looking at other models/brands. Not a single particular brand was “pushed” on us and we decided on one we didn’t know existed. The best part of the experience was the knowledge base. Knowledge of internals and how they relate to firmness and support. We went in thinking about getting a purple mattress, while comparing it to hybrids I thought one of the hybrids was more firm and to my liking. I inquired about the one we liked thinking it was more firm. To which Ryan explained how it was. I know the internals of a purple mattress are a gel flex grid as compared to a spring/memory foam mattress. But to have someone able to explain and help between two differently built mattresses is why I will recommend friends to go to this...