The Mega Mall — Local services in DeWitt Charter Township

Unprofessional Management!!!

I used to like shopping and recommending this antique mall. It's one of the very few I have ever been too that has wide clear aisles to accommodate wheel chairs.

But I can no longer recommend this mall after seeing the brutal way their manager attacked a child on social media.

The manager released a video of a child shoplifting a small dollar item, and berated her for her stupidity and vowed to go after her. It was very mean-spirited.

Shoplifting is NOT COOL. But the item looked like something for a much younger person, perhaps a family member. And with 82% of US households with children not having enough food to eat, it isn't hard to assume this child's family is in a difficult financial situation.

The manager could have posted the video without being vicious and spewing venom.

Normal business practice would have been to simply post the video to request help with identification, reiterate their zero tolerance of theft, and remind the public that the store is entirely covered with cameras, ensuring that all shoplifters will be caught, without going on a verbal tirade.

Hopefully, there can be some restitution and resources to help this child get on a good path, rather than having this incident set a downfall in motion.

Many of us know and love kids who could get off track or are dealing with major financial stresses.

These difficult times call for a bit of compassion and humanity in responding to shoplifting, especially a child.

Clearly, these qualities are missing from the management of the Mega Mall.

I hope the vendors will take this into account and consider new management that, at a minimum, can act more professionally.

That would be welcome news so I could return to shopping this awesome jewel.

Note that the manager has removed the original post with the video and the disparaging comments, somewhat reluctantly.

However, he remains pleased with his social...

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