Once again, the folks at Tilson's Ace Hardware have gone out of their way to help me out! My mower, which I had NOT even purchased from Tilson's, developed a problem part way through mowing my lawn yesterday, and with all the rain we've been having, having a dry lawn to mow has been a challenge. A call to Tilson's and conversation with Sierra - she is always pleasant, knowledgeable and helpful - set things up to have my issue dealt with right away! Mike like ALL the people I have interacted with so many, many times at Tilson's since moving to Dexter 4 years ago, he was able to not only fix the issue the very afternoon I Brought it to them - a miracle! - he even pulled information together about my mower, had notes printed out to take home with me and was prepared to address another non-critical issue when I was ready to deal with it. Mike also walked me though the steps to troubleshoot an issue I have been having with one of my other mowers we use at another property. How about THAT for real personal service! We are so fortunate to still have a great hardware store in our town. Tom and Billy running this family multigenerationaly owned store work there who will go out of their way to...
Read moreYoung fella at the register was quite short short and rude with me i get it tho you made your whole persona dedicatied to being gi joe and end up working at ace cant even anwser a simple question oh i dont know... every other time ive been there the older gentlemen are very nice and eager to help maybe be a security guard your bitchy attitude is suited for it smoke one pal you getting that riled up over a weed shirt truly show how childish you are trying to...
Read moreI visited Ace Hardware a few times to gather supplies. I’m grateful with how willing they were to recommend local plumbers in the area. That was a huge help to me! And what left the biggest impression, was that when they saw me in store a few days later, they checked up on me to see if I was able to get ahold of a plumber! You can’t fake sincerity, and these folks...
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