Boudreaux's Electrical Services — Local services in Donaldsonville

On 2/24/2025 my neighbor called letting me know my on demand house generator was making loud noise. I called Boudreaux's Electric after a recommendation from an acquaintance. I called the woman who answered was very polite and professional. She scheduled me a technician, I was told Mr.Dempster could come out first thing in the morning. I was also told he might stop on his way home that same evening. I received an email around 5:15pm to notify me my technician was on his way and should be at my home shortly. I observed a very clean and highly marked work van. I was approached by a clean, gentleman who smiled and identified himself. He said his name was Caleb Dempster. He thanked me for choosing Boudreaux's..Caleb was very knowledgeable about my 22kw Honeywell air cooled generator. He took it apart and complemented me on how clean and maintained my generator was (I thanked him because I do that myself) he quickly diagnosed my generator issue, swapped out my spark plugs and set my valves.... he checked some other stuff and looked over my control panel and updated the firmware. Caleb set my mind at ease about my generator and started it right up...he sold me on a maintenance plan and told me to call should I have any other issues..Caleb is exactly what customer service should be, polite, willing to explain step by step what he was doing, he was kind to take time and talk to me about my generator. I am beyond pleased with the prompt and highly professional service I received from Boudreaux's...and NO, I DONT WORK FOR THEM OR DO I KNOW ANYONE WHO DOES. After my service the following morning I got a follow up call from the sweet lady who initially tool my service call. I thought she was calling for payment, she quickly stated oh no ma'am we will do that when the service call information is put in. She was calling to make sure I was satisfied...wow who does that? Well Boudreaux's did!!! She mentioned she will send me the invoice once it's complete..I got my invoice emailed to me later on 2/25/25..it was only $137...I was shocked and relieved it was a small fix...This type of service is hard to find and I am thankful my buddy recommended this company...for your generator needs give them a call. It is hard to find someone to come out and service a generator they did not install...they came out no questions ...thank you, and to the owners Caleb could teach a masters class on personal communication and active listening...you have a gem with him...treat him well Thank...

I was told that I should expect the installation in about one month when they did the estimate. They also emphasized a few times (during the estimate and over the phone) that they have the generators in stock. Given that the other contractor who did an estimate said that the wait is two month, I chose to go with the Boudreaux's. After I paid the deposit, they started to tell me that the rain pushes back their work a little bit. Now two months passed they still have no update. I definitely made the mistake not asking them to write down on the contract when they are going to do the installation. I will update how long the "rain pushback" is and how the job is.

They come out to install the switch and perform the gasline work after the response. The generator will be installed tomorrow. I am happy with...

Boudreaux’s Electric goes above and beyond just my yearly maintenance. If we have an outage for an extended period of time, they call and check on my family to see what event is going on that may have caused the power outage. They are able to do this through their monitoring system at their office. If something goes wrong, they send out someone to diagnose the problem in a very timely manner no matter what time, or day of the week it occurs. Most of the time it has been South Coast Gas Company supplying gas to the area. Although that is not a Boudreaux’s Electric problem, they are constantly exploring options on how to improve this. I was lucky to have a locally owned company to provide me with this excellent service. Thanks Boudreaux’s Electric, we are lucky to have you in...