Airboat Rides Miami — Local services in Doral

Let me start off by saying I enjoyed the boat ride and the alligators I seen. The reason I'm giving it 2 stars is SOME of the staff were super rude and unprofessionals also we didn't even get the full tour we paid for or get to get a chance to buy any souvenirs....we came out there on a tour bus with over 30 people and they knew we were coming and still decided to have us come instead of cancle and wait until the next day so after we got there we did the boat tour but it was a few minutes after 5 which is when they close so we didn't get to get in the souvneir shop or get our show that we paid for all because they couldn't stay open a little later honestly if staying open a little later was such a big problem they should have cancled the tour for that day honestly I'm not the only one who was upset you had a bus of over 30 angry and upset people definitely got ripped off...

Bought tickets for 1pm for June 16. It is currently 2:37pm and the bus whom you guys use as transportation is still sitting in front of Bayside. He has walked of the bus and left everyone in the bus without any air-conditioning on. By far the worst and the most disappointing experience that all the tourist that payed all this money to go to the everglades have had to experience. I am not a tourist and I am fuming that my sister who came all the way from California had to go threw this. The bus driver is beyond RUDE and has NO moral ethics at ALL. You guys should be ashamed of yourselves. We bought a 4 hour airboat ride package. And you are responsible for the transportation that you guys contract. NEVER AGAIN nor will I ever recommend this excursion to ANYONE and I most definitely WILL put a REVIEW and let everyone know. If you do purchase ticket DRIVE...

Our visit was an unforgettable experience! We were thrilled to see alligators up close, and our knowledgeable tour guide made the adventure even more engaging by answering all our questions. The educational information provided about alligators was fascinating and a great learning opportunity for the whole family.

The interactive exhibits allowed us to observe these incredible creatures safely while gaining a deeper appreciation for their unique characteristics and behaviors. We were captivated by the passion and dedication of the staff, who went above and beyond to make our visit both enjoyable and informative.

This remarkable adventure exceeded our expectations, and we highly recommend it to anyone looking for a memorable, educational experience. Be prepared for an up-close encounter with alligators that you'll...