TPC Sugarloaf — Local services in Duluth

I have played TPC Sugarloaf many times over the past 15+ years. I always played with a long time resident and member of the club. This year, on Easter Sunday afternoon before I was to take my 3 sons in law to the Masters for a practice round I got another chance to play Sugarloaf with them, my member friend and his sons. While every time playing this course in the past was a special treat for me, on this occasion, with my sons in law promised a round of golf on one of Atlanta's finest tracks, I was instead left embarrassed and upset. I had texted my member friend when we arrived. We proceeded to have lunch in the grille and do some browsing in the pro shop when we found out my host had the flu and could not play. We checked in at the pro shop and after 5 minutes of discussion between the attendant and someone in the offices off of the pro shop we were told that we could no longer play at the member/guest rate of $140 we had booked but they would let us play for $260 per player. They suggested I just put the difference on my friend/members bill. My sons in law were only in town for this weekend of golf and the Masters on Monday. We didn't expect this kind of treatment from the folks at this course. One member in the clubhouse after overhearing the exchange even offered to take us out after hearing how we were treated but there were 4 of us and not 3. I want to thank that gentleman for the offer but I want the staff of TPC Sugarloaf to know that this Musgrove Country Club member in Jasper, Alabama will not be back. I am sorry that my friend had to call you at the club while he was sick with the flu to correct your error in customer service. No one from the TPC Sugarloaf tried to contact me directly. After gathering our clubs from our loaded carts we instead played a very nice round of golf at Bear's Best for...

EDITED REVIEW: I am pleased to say that the quality of this restaurant has improved drastically. The staff has either been replaced or coached on how to provide customer service, because our large party (50+ people) was finally treated with courtesy and attention. This is our 3rd, possibly 4th time coming here for our yearly Christmas luncheon, and this is the first time that the wait staff seemed happy to actually be working there. They were attentive to every member of our party and provided refills or answered questions quickly, and I never saw them get any orders wrong. The quality of the food is vastly improved too, and this is the first year where no one got sick from the food afterwards. Due to these changes, I have improved my rating to 4 stars. I hope the improved quality continues!

PREVIOUS REVIEW: The scenery is breathtakingly beautiful and very well kept. I could sit and look at the scenery all day, it is just that gorgeous.

However, the diner at the Country Club is not worth the money they charge. I have been there multiple times and each time there was something wrong with the food - the first time, I became very ill for the rest of the day after eating the burger I ordered (which was not very good anyway). The most recent time I've gone, the food tasted better....once they finally got my order right, that is. How hard is it to cook salmon without sauce, anyway? I've had better salmon at Outback Steakhouse, honestly.

The servers usually look very stressed and grumpy; only a few of them have ever seemed cheerful or helpful. I have to wonder if they are overworked or understaffed, based on the way they act.

If you want to pay for good quality food, I wouldn't recommend the Country Club. If you want to spend a peaceful day looking at beautiful, flowering landscapes, this is the...

TPC Sugarloaf, a championship golf course, has been home to The Mitsubishi Electric Classic since its inception in 2013.

“TPC Sugarloaf country club is also known as “The Stables and The Meadows” courses, fit harmoniously with its surroundings on the site of the former Rollins Farm.  Named by Golf Digest among the “Best New Private Clubs in the U.S.” when it debuted in 1997 and by Golfweek among the “Top 100 Best Residential Golf Courses for 2007-2008,” the course features tree-lined Bermuda fairways and a challenging layout featuring streams, lakes, and hills.” (Mitsubishi Classic)

Whenever you visit as a tournament patron or guest of a member, you will experience the beauty and charm of a traditional Southern country club, along with the warm welcome of Southern hospitality. Their services and cuisine are...