WEN — Local services in Dundee Township

I have been to Great Lakes Technologies a few times to buy Wen Refurbished power tools for my hobby woodworking shop. Paul Brahar who manages the sale of these tools is very good and hard working. He walks all over the warehouse getting the goods ready and does the billing work etc. Of the several tools I bought I only had issue with one of the smallest ones the impact driver and when I emailed Paul, he promptly dispatched a replacement for me. All the tools are working very well without any issues. For anyone who is looking at craigslist for tools, these are so much better and...

Buyer beware, when purchasing generators and especially if they are being shipped. The cast aluminum legs on the generator side are so cheaply made and casted a poor quality of aluminum. That and not well packed or supported at all.when I helped my neighbor unpack his new generator one of the mounts were broken, my neighbor ordered another one and that was broken as well. Check out my photos, the picture kind of says it all. Because of ordering twice and both units were broken, My neighbor went with another manufacturer and that mount was ok after...

The website should allow pre-paid orders for out of stock items. A customer should be able to add an out of stock item to their wish list so they could be emailed when the product is in-stock again. I've been waiting for 3 weeks now. I have spoken to 3 different people. One of them stated they would call me when the item was in. The Ebay store called Rememberwenproducts in Elgin,Il,has to be an official Wen store, 2 weeks ago had 85 units for sale and sold them all. I never received a call or email and not one unit was added to the main...