I DONT recommend this company to no one, honestly. Itās crazy because someone else recommended this company to me. They had me and my baby standing outside in the heat for hours waiting for them to come service my car and never showed up, TWICE. They was supposed to had came 5/24 to service my car and never showed. I was outside at 1am waiting for them to come because they kept saying they were coming even at the late hours, you would think they would simply reschedule but they did not. They still had my money and we waited for them to reach out next day 5/25 and they NEVER did, We had to call them. The owner( Joseph ) was real apologetic and offered to come at 12pm ( after threatening the company ) and NOTHINGā¦STILL. He stood us up and didnāt care. Iām a single mom and I needed my car fixed at its earliest convenience, Iām truly disappointed and furious. Then to cover the technicians tracks, he told my boyfriend he was going to go in and cancel our order but still come and service our vehicle?? I have a 4yr degree, I know when something sounds suspect/fishy and I feel they was trying to insult my intelligence and pull a fast one. Itās the fact they kept lying and saying they was 10/15 min away and stuff but never was. That is scary to be able to comfortably LIE like that. They had no compassion for my situation and simply did not care. I PAID for my service like everyone else that was getting serviced but I walked away with no service. Then going to say we have issues getting our equipment and trucks in certain areas, why does your site say you service the Raleigh area then? Iāve used Firestone mobile unit before and it went incredibly smooth. This makes mobile units look bad. The most unprofessional and unpleasant experience Iāve ever had. Iām still without my carā¦having to figure out last minute arrangements. Seems like they are able to service everyone else but me. I was hoping the boss (Joseph) would make things right but I see...
Ā Ā Ā Read moreWhen my 2016 Honda Accord started making unsettling grinding noises, I knew I needed to get the brakes checked ASAP. A colleague suggested I try Mobile Mechanic Peos Durham, and it turned out to be the perfect recommendation.
Sam, the mechanic, arrived exactly at the scheduled time and immediately put my worries to rest with his calm and professional demeanor. He quickly identified the problem as worn brake pads and got to work right away. What stood out was his attention to detail and thorough explanation of what needed to be done. In less than an hour, my car was back to optimal condition, and I didn't even have to leave my driveway. The whole experience was smooth, convenient, and surprisingly affordable. Mobile Mechanic Pros Durham has earned my trust, and Iāll definitely be calling them for any future car needs. Highly recommend...
Ā Ā Ā Read moreWhen my car's air conditioner stopped working during a Durham summer, I reached out to Mobile Mechanic Pros. The mechanic arrived promptly at my doorstep, equipped and ready to tackle the issue. He was extremely knowledgeable, quickly diagnosing the problem as a faulty compressor. Throughout the repair, he was transparent about the process, ensuring I understood the work being done.
His professionalism shone through as he expertly replaced the compressor, checked for leaks, and ensured the system was cooling efficiently before he left. The service was not only convenient but also very affordable, saving me both time and the hassle of visiting a shop. I appreciated his honesty and the straightforward communication, making this experience stress-free. I highly recommend Mobile Mechanic Pros Durham for reliable and efficient service...
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