R & R Power Equipment of New England — Local services in East Granby

I brought my equipment there to be diagnosed a few years ago. The engine would drop down to one cylinder under certain load. I did a compression test before I brought it there. Took them a few days to diagnose it. When I picked up my equipment they charged me $280 for diagnosis. They said my compression was low in both cylinders and recommended I have the heads done but they also said they weren't sure as to a definite diagnosis because their code reader could not get a signal from my ECM OBD. I did a compression test before I brought it there. I am a mechanic but at that time I felt as though a Kohler pro, with the right equipment, should take a look. After all, they were recommended by Kohler. I felt it was an electric issue. I paid the $280 and swore I would never deal with R&R ever again. They took my money and tried to get me to have the heads done. Flash Forward 5 years. I found that I had a loose connection in one of the injectors. That was the issue... Either they knew it and we're hoping I would take the bait and half the top end done or they had an unqualified technician working on my machine. Either way, I stick to my promise to myself that I will never deal with R&R power equipment and I will tell this story every time I hear their name. They...

I have been dealing with this business for many years and they could not be easier to work with. The staff is very knowledgeable and has spent time answering my questions in person and over the phone. I bought a husky mower and a stihl kombi along with multiple attachments i.e., bagging system, kombi attachments and many parts for repairs. I used to live in East Granby but have since moved to Coventry. I still make the trip to this store when I need parts to repair my equipment, to buy new attachments and I am also planning on working with them to purchase a new chainsaw and hopefully a wood chipper. I purchased a nice lot of land that I am going to start clearing in preparation for a build I have been saving for for many years and with the unfortunate passing of family member who was helping me with the development plans for the lot, I now have the cash I need to get things done. Point being, I trust and will use the expertise of this shop and will not hesitate to spend...

🌟🌟🌟🌟🌟 I came across R & R Power Equipment of New England through a Google search while looking for a bagger for my Husqvarna zero-turn mower. I called the store, and the person on the line was not only pleasant but also incredibly knowledgeable, instantly knowing exactly what I needed. He kindly put the bagger on hold for me, and when I arrived, he had it ready and even helped me load it onto my truck.

Since then, I've returned for other accessories, and the experience has been consistently excellent. The prices are good, the service is great, and this small business truly makes a big impact. Although I could have shopped online, I took pleasure in supporting a local business like R & R Power Equipment. Highly recommend for quality products and top-notch customer service! 🚜✨ #ShopLocal...