GoodBuy Gear Philly — Local services in East Whiteland Township

I purchased a baby bjorn toy bar and decided to make the trip to the Malvern warehouse to pick it up Since it was About an hour away so I figured I can save some money on shipping. I packed up my screaming infant and my mom and we made the journey down. We get there and they bring out the toy bar. Wrong item. I text the number to let them know it’s not the correct item I had purchased. The guy goes back inside and tells me “sorry we are actually all out of the item you ordered”. GREAT. They say I can get a refund or they can order me one and ship it to My house. I said at this point I guess just order it. I totally get mistakes happen but for me to drive over an hour to pickup an item and them do nothing but either refund me or order me a new one kinda blew my mind. Anywho I had some lady from their store call me telling me they are so sorry and still not offering anything else for their mistake. She finally agrees to send me $10 is bucks to their store. Go to look online to use these bucks and the bucks say disabled go figure. I said at this point please just cancel my item, I was assured that they would cancel it and I’d get a refund. Wrong again! They now can’t cancel my order and I had already ordered another one online so now I have 2 of them stupid toy bars coming. Would steer clear of...

My sister-in-law was attempting to convince my wife that we needed an UPPAbaby stroller for our newborn. My wife and I were looking for ways to not purchase something for a definitive short lifespan - especially nothing that expensive. So we fought back on it for a bit...until said sister-in-law found one on GoodBuy Gear. The deal was great, so we pulled the trigger. It was set to arrive just a few days before the baby did.

Unfortunately, life doesn't always work out like you think it should, and sure enough, we started to get nervous when it hadn't arrived and we were on our way into the hospital. Enter Katie from support. Katie helped us out when she found out that our ordered item could not shipped because it had been broken. She found us another stroller that was newer and in a better state and sent that one instead.

My wife and I were incredibly grateful for the excellent support. Katie kept us informed throughout the process and alleviated our concerns while my wife recovered in the hospital.

GoodBuy Gear provides a service that allows most to purchase the high end items that may seem exorbitant to buy, and, more importantly, they help keep landfills free of items that typically have relatively...

Grandma here who spoke with young moms at the pool who RAVED about GoodBuy Gear. With grandchildren coming to town, I thought why not try? Terrific 16inch bike in pristine condition for a song delivered to the house in 3 days. Of course it was too small for the 8 year old (NB I'm a grandma so what my kids call the B Team when it comes to parenting) but he had tons of fun banging his knees against the handlebars and then teaching his little brother to ride. This morning we said to ourselves - let's get a 20inch bike, so hopped online and drove out to the Malvern warehouse where another pristine bike appeared in a nanosecond. This time we got to meet the delivery person who charmed our neurodiverse 8 year old, and now both grandsons are home happily exploring the neighborhood on their bikes. Our plan is to enjoy the wheels these next few weeks and then share them with the young families in the neighborhood. Recycling is awesome and I am so impressed with this...