Justus Cabinets — Local services in Elkins

This review concerns only the warranty on the cabinets. My wife and I bought a new construction home. Justin Cabinets installed the cabinets for the home. After living in the house for a few months, I noticed some screws that held the door hinges to the cabinet frame had come loose. I informed Justus Cabinets about the loose hinges. A technician came to the home. He not only dealt with the hinges that needed tightening. He also went through the home inspecting all the cabinet hardware. This brings me to my point: His attention to detail, professionalism, and interest in seeing that I was completely satisfied with the cabinets impressed me. For this reason, I am giving the warranty side of Justin Cabinets' product and service a...

We have known this family and used their hardware/feed store as well as the cabinet shop for 25 years. The service is excellent, the products the best, and their sincere care for their customers is unsurpassed! I am very sorry for the person who had the negative experience. . .this is absolutely NOT who these people are or how they treat others! It is horrible that an employee can hurt a business so badly! Please talk...

They are RUDE!! My son was in there and a man behind the counter used the N word to let everyone know he hates black people. Said we wouldn't go back.. Well not many options around here without going to Fayetteville so we just went there... Rude!! Threw the pen at us when asked to sign after making us wait while she talked to her friends at the counter. Please get new staff or...