J&J Automotive, Inc — Local services in Elverson

I called to schedule work done to my car and I've never had a more frustrating experience. I've never actually left a negative review of a business before today. I set up my appointment a week prior to having it dropped off. I made it very clear I needed a lot of work done to my vehicle including brakes, tires, inspection, and most likely a tune up as it has more miles than I am proud of. I dropped the car off Sunday night, knowing it would most likely be there for a few days to be worked on. Monday morning as I am struggling to get my phone returned I had 4 missed calls, 2 voicemails, and when I got in touch with this shop the gentleman I spoke to was simply beyond unkind. I whole heartly hope if and when this man ever experiences a bad day or things going wrong he doesn't come across himself. Many tears, and a large panic attack later I will never bring my car back or recommend...

John was absolutely amazing. I reached out to him for a quote on services for my car, he answered and got me in the next week. Very kind and informative. When looking at my car, he called me to let me know a few things that needed done to keep me safe moving forward (Of more importance than what it went in for). He cared about my safety and the way I spent my money. It was a good price and it was all done that day. I would recommend him over and over and I will be using him moving forward. It's so hard to come across good customer service, and he was great. A kind smile when you walk in the door & a great mechanic when it comes to his job. Quick and efficient. Caring for my safety was icing on the cake for me. I truly don't have enough good things to say about...

If you are looking for an auto repair shop that is honest, affordable, trustworthy, friendly, accommodating, knowledgeable, experienced, and state of the art, one really does exist. John and the guys at J&J are the best, and I won't let anyone else service my vehicles. Having done business with J&J for what has to be in excess of ten years now, I have NEVER ONCE been disappointed. I've driven many cars, for many years, been through many mechanics, and I've never had such a repeatedly positive experience with any other shop. J&J isn't by any stretch the closest place I can go to have my vehicles serviced, but it is without a doubt very well worth the drive for me to get there. I'm a...