Holdford Hardware — Local services in Enfield

I think the first thing these people should understand is that nobody is required to do business with them, especially since their prices are significantly higher than most hardware stores. I went to make a purchase today and the lady who works there was rather aggressive as soon as I walked in. I didn’t feel welcomed. Since I was taking a quick lunch break, I was prepared to look around a bit, see what else I could purchase and go from there. As an owner of a retail store, I understand the difference impulse purchases can make on your average ticket. She was having none of that and her actions made it clear that my dollar really didn’t matter. In addition to that, the store doesn’t take credit cards. So the expectation was to deal with her approach before inconveniencing myself to pay for their overpriced merchandise. This is definitely a no-go for me and I’ll stick with the hardware section of the local dollar stores. I’ve found much nicer people working at these Fortune 500 corporations than I did at this local...

What an amazing experience! We were traveling from out of state and needed an obscure item. Mr. Holdford was so helpful, and went out of his way to help us. While I waited I had a lovely conversation with Mrs Holdford. Wonderful place of business! We need more "mom and pop...

Genuinely great people and service. Always willing to lend a helping hand in finding an item or ordering it if not in stock. They have definitely been an asset in a rural area where a Lowe’s (or other chain hardware store) is 30...