Negative and Unprofessional experience. I would give zero stars if I could. I went to this business and had an appointment set, that I waited a week for. I passed up an appointment, at a reputable place in Madisonville that would never do the following: As I arrive there, to Scoobs Place, at my scheduled time n date, my appointment was canceled for no reason (except to be told that they were too booked up that day, even though I had an appointment since a week prior and had ordered the car part and confirmed, as well) No one called me to cancel or reschedule. Also, I wasnāt even put back on the schedule, when I arrived & was turned away, I was just told to give a call the next week. Why? So u can do this again? Newsflash āScoobā you lost a great customer!!! Iād never go there again n I take what I said back, Iām not glad I found yāall !!!! You messed my whole weekend up since I had plans to drive two hours out of town n couldnāt drive that far, with my car problem!!! Itās RUDE what you did, bc if u had any consideration and cancelled w me I couldāve gone elsewhere and not wasted my week, waiting on you!!!!! Lastly, Iām glad I didnāt get rescheduled. You Prob woulda done the same thing, the following week! Lame and Unprofessional.... Attention: Potential customers I Highly Donāt...
Ā Ā Ā Read moreScoob is Shady and has a complete lack of communication and integrity. Took 3700 from my dad and I and held on to my truck for 18 months saying that he rebuilt the transmission four times but it never worked. I watched them put old transmission fluid back in it knowing it had metal in it. Gave me his personal number to contact him so we can settle up over time but now he won't return my calls and somebody's texting me back saying that it's not his phone.
I've given him plenty of time to make this right but I've had enough. He's only paid 600 back he says he just doesn't have the money to spare but his employees are all the time telling me about his vacations he takes on a regular basis...
(Previous attempt at being patient with him nearly 2 years ago I'll put five stars for now as we continue to wait to find out the results of this warranty work. Get it done scoob I can forget about all of this time if you get me back on the road and I don't have to bring it back to you for the 6th time. My company has already lost tens of thousands waiting on you for all...
Ā Ā Ā Read moreI paid Dennis 1400$ to have work done on my car and all that he did was tear up my dash and kept my car for almost 2 months āworkingā on it and steal my money. Nothing was ever fixed and he keeps ignoring my calls when I showed up he hid and wouldnāt come out. Iāve got little babies that need a safe reliable vehicle to ride in and I donāt have extra money to have stolen from me. He is the epitome of the kind of āmechanicā that takes advantage of women. He used to be a quality mechanic once upon a go but apparently he has ran into some hard times and resorted to stealing from single mothers. Judging by his crew and the way they hid him Iād say they were in on it together. I just asked for my money back for the āworkā he never did. Use him at...
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