This place has an absolutely wonderful atmosphere, the owner/manager was so very nice and helpful. Its rare that you go to a restaurant anymore and a manager actually checks in with tables, he went to every one of them. I believe we just got a young, new server, she was not very attentive but as a server myself, I can usually understand waiting an 45 minutes for food. When she finally came with the food, most of it looked delicious, but most if it was in fact cold. We determined it was not the skill of the kitchen staff, but she let it sit in the window for far too long. We had already waited so long I did not want to complain, and wait another 45 minutes for food, so instead we ate our cold food. My children had fried shrimp and fries, and a shrimp poboy, they had no complaints. My husband got a 16 oz hamburger steak with bell pepper, onion, and gravy, and fried green tomatoes (they were incredible) and I got the shrimp Alfredo (I would not recommend this to anyone as far as the pasta, probably because it was cold, but the shrimp were cooked wonderfully. They had an amazing menu, so many items I cannot wait to try, and I'm very excited to go back! Our server did not come back after we got our meal, we sat there for several minutes waiting on her to bring the check, and ask for a box. My husband went and got the box, servers face was in her phone and we went to the cashier/owner to pay our bill and as bad as I hate to do so, complain about our service. He sincerely apologized and quickly gave us a heart discount (will not disclose simply because you do not complain to get a discount, we just wanted him to know about the issues we experienced) and he then gave me a 10% off our next meal, which we will definitely be using because I am very excited to go back, and sit the the OTHER server that was attentive to her own tables, and sadly ours as well, I gave her half the tip because she did half of the work done. Overall, this is truly a wonderful restaurant with amazing staff and I will let everyone know how our next...
Read moreAfter looking at the reviews online I thought this was going to be a great restaurant. I ordered a 16 oz steak medium rare which came out looking like a 12 oz very rare. I never send food back but this time I had to. I had to send the baked potato back and my steak. The steak was very hard to cut with hardly any flavor. For a $21 steak I was very very disappointed . My daughter's steak was very rare to but she ended up eating around the ends. Ordered a grilled chicken strip dinner for my 2 year old, which some how got left off my order so it was the very last thing to come out, had so much black pepper on it that I could not even eat it. $72 to leave over half your meal on the table is definitely a dinner I would not like to remember. People were nice and the sweet tea was good but other than that I would...
Read moreExcellent service. I mean 100% great service. Robin was our waitress, and she knocked it out of the park on every level. Meal suggestions, drink service, followup, etc. Burger was good, fries were excellent. I'd pass on the friend pickles if I had it to do over again, but let me tell you where the gold is... The rolls.... these things are wonderful. They're served with honey butter, and you're going to want more. They're known for steaks, and I'll definitely be trying one on my next visit. Owner personally asked how our meal was and thanked us for stopping in. Everyone seemed very genuine, and welcoming. Please give these folks a chance...
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