Factory Furniture Co — Local services in Estill Springs

I had such a great experience purchasing several mattresses for a new house here. I was on a tight timeline, and having to make the purchases over the phone sight unseen, they made it happen. A few of the mattresses needed to be swapped out after they were delivered and we realized they didn’t fit our antique beds. Factory Furniture did everything to make it right and sure we got what we needed. Would...

I purchased a power recliner on a Saturday and needed it delivered quickly because of a surgery I was having on Monday. They responded fast a had it delivered about 4 hours later. And let me add that there were bad storms coming through at the time. I experienced awesome customer service from the sales lady to the young gentleman that delivered the...

Visited yesterday & had a very positive experience. I had to have the "perfect" couch & Amy worked with me until she made sure I was happy with my purchase. My husband picked out his new recliner while we shopped, too. Lots of beautiful furniture to choose from and I have bought from here before so I knew this was my first stop! Awesome service & staff....