I'll start with the good: My little one seemed to love it. Receiving pictures when I got them was good. Quick responses when I had to ask questions through the app (not often). They appeared to be receptive to feedback. Price isn't terrible. Good location. The security concept at the front entry door is good in theory. However, add in the hustle and bustle of pickup with multiple parents arriving at the same time, it can get over crowded and people just walk in without entering their codes.
The bad: Didn't feed my little one even though the times were literally labeled on the bottles. When confronted they said they weren't sure if baby needed to be fed and went by the paper rules filled out when I first enrolled my little one. Even by the papers, baby was still almost 2 hours late on bottles. However, my child wound up going almost 6.5-7 hours without a bottle in the morning. Could this have been avoided? ABSOULTELY. They use the app for a reason and also had my phone number yet they failed to use the resources available to them. Failed to log bottle times. Amber did go on a search for bottles for me to ensure baby didn't go without another feed. I'll give her credit for this and she usually is responsive. However, the infant room workers response was that I walked in while she was "finishing up feeding him." Why would I go out of my way to find out if my child ate if I saw you feeding him? 🤦♀️ On another occasion my husband dropped our baby off and told the infant teacher the bottle times. Instead of them telling him he needed to bring our child to a different room, they had Amber contact me to tell me we can't leave our baby in a room unattended. Now, I see the fault on both sides here. However, why would you NOT tell him to bring an infant to the proper room knowing full well he's in there when he just told you when baby needs to eat again? These things only happened once and were rectified after speaking with the director and sending a very in-depth message to all staff regarding his feed times on the app they use [except when they're not sure about feeding a BABY?].
We relocated and pulled him out of this daycare as a result. However, had we not moved, we likely would've removed him from the daycare just given the...
Read moreIn 2009 we visited seven daycare centers and we selected Milestones because of the curriculum, secured facility, location off the road, large playground, and how the building was designed. Everyone we met that day was professional, friendly and knowledgeable.
Our first day at Milestones Learning Center was January 3, 2010, and we have experienced an open door policy with both teachers and the administration. Both our girls have been in the infant, woddlers, toddlers, stars, tiger and currently preschool classrooms. We have had positive, developmental experiences in all rooms. Our girls love the Milestones team that guides them five days a week. We have received many compliments our girls are advanced for their age which we give a lot credit to the teaching at Milestones. I’ve had many days at home where the girls want to go to school! I know my girls are well-cared for and do not worry about them while at the office. I think about them but do not worry. I’ve allowed both girls to go on fields trips with their teachers without us. I believe the extra family-oriented activities (held at non-traditional center hours) Milestones has hosted are important for the children because it allows children to show parents their world. We are so pleased with our experience for the past four years! The Sheets’ family would recommend Milestones for your family...
Read moreMy two boys have been attending Milestones for almost three years now. I am very happy with the care they receive there. Milestones is a clean daycare with a nice, large outdoor play area. Due to our recent move to Pickerington, this is the second daycare that the boys have attended. There are several things that set Milestones apart from the other daycare. Milestones provides great field trips for the kids through the summer – busing them to places like the Zoo, Lazer Kraze, and local parks. They demonstrate flexibility through their willingness to put my boys on and get them off of a bus to part-day public preschool where my older son received individualized education plan (IEP) support. Other daycares we toured were unwilling to do this because it makes it difficult to maintain teacher-student ratios. Many of the teachers have been working at Milestones for a long time and built great relationships with the boys; our previous daycare had a lot of staff turnover. Finally, I feel that the staff at Milestones genuinely care for my children; examples of this are seen at the annual Milestones family Halloween night and the “graduation” ceremony they hold for children about to...
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