Johnson Outdoors Marine Electronics, Inc. — Local services in Eufaula

I currently have 4 humminbird units that are 5 years old. To get parts for these have been almost impossible over the years. This is $7k worth of electronics. Called to have them repaired today and got told that the units are obsolete and can no longer be repaired. These are units that are still being sold today. Asked to speak to a supervisor on the matter and basically got a "tough luck" response. I'll be going back to lowrance by the end of the week. Nobody wants to waste hard earned money on products that manufactures won't stand behind because a CEO would rather see a larger profit margin than make a quality product...

Getting someone on the phone was really tough..But once I did, I had one of the best customer expieiences I have ever had..I had a cracked screen on my hummin bird helix. A two day turn around from a company this big definitely surpassed my expections!! Outstanding!! Thank you Sonya, Brandon and daffanie!! Very happy with my hummin bird...

While updating unit, it bonkered out and went black. From the very start of getting it serviced and fixed to when it was shipped back to me was seamless. Very responsive and care for your unit. I don’t think I’ll ever use a different product. Customer service is everything to me and these guys in Eufaula from Hummingbird hit it out...