Carl Johnson Company — Local services in Eureka

This company obviously uses shill bidders during their auctions. Process plays out like this. You put in a reserve price that you are willing to go up to, but no higher. Company which obviously can see this bid, has someone anonymous, place bid just under yours, causing your reserve bid to trigger automatically. This is apparent as moments after my wife put in her bid for a piece of furniture (nice piece of furniture, we went in to see it) an auction that had been going up by $10.00 increments suddenly jumped by $200.00, to just below her reserve bid, triggering her high bid. This happened on more than one auction upon which she bid. A lady at working at the store during the preview hours suggested placing this reserve, to avoid getting caught up in "auction fever". Now I wonder if it wasn't to insure maximum profit. Quite disappointing, as we are customers of this store, but the process was so obvious... I would advise NEVER place a reserve bid, it will be used against you. The furniture is worth what we will ultimately pay for it, but getting a few hundred dollars more at the expense of your reputation seems a poor...

I placed an order online the week before Christmas for a Christmas gift but hadn't yet received an email confirmation that my item had shipped so I called the store to check on the status of my order. The item I had ordered was no longer available, but they helped me process an order for a new item and although their store had just been damaged by an earthquake and it was 5 days before Christmas in the midst of a crippling blizzard across the US, they shipped out my package to IL that same day and it arrived in plenty of time for Christmas!!! They had obviously paid extra for shipping to get it to me as quickly as they did and didn't charge me for the extra fees. I'm very pleased with their customer service and would recommend buying from them!!! I know I plan to purchase from them again in...

No consideration for anyone else. Wouldn’t stop from leaf blowing on a Saturday morning at 7 a.m. despite noise ordinances. You could’ve waited. One of the most rude, obtuse local companies we have. They blew dust into someone’s eyes while she went on a walk. They wouldn’t stop because they’re setting up for an event. (I’m glad she was okay)

After response: So because it was a successful event that makes it for the better? Way to show your love of commerce instead of the community that surrounds you and has been under a certain amount of stress because of the ongoing freeway work that happens whenever. That coupled with your company’s lack of forethought and care is really telling. I’m glad you had a successful...