Had the luxury of picking up a load via Live Load. Rolled in @ 3:30pm for what was a window of p/u starting at 5:45pm thru 23:59pm. Happened to be a Tuesday and another review mentioned Mons+Tues are busiest. That was true for me. Longest wait is due to the trailer clean out and inspection. Come on people, come prepared and clean all your garbage out of your trailer before you arrive! That and park square not crooked at the clean out/inspection dock. If everyone came prepared, the wait would be minimal . Live loading started for me approx 6:30pm-6:45pm and I closed the doors @ 7:55pm. Was driving away @ 8pm. You do have to disconnect once trailer is backed up to Dock(I had Dock#6). Make sure your trailer tandems are slid to the rear! It wouldnât hurt to put a safety vest on too(doesnât seem to be enforced but very good idea). They had me park in frt of Shipping Office to wait while loading was going on. A bathroom was mentioned, not sure where but it was brought up. Only overnight parking in a couple of remote parking lots, not at mill. They call you once your trailer is loaded. Come in and sign for paperwork and get Seal to secure trailer doors. Thanks for allowing me to be...
   Read moreI am a trucker that has been to this company an did not appreciate the poor/lack of communication they have I was literally sitting there waiting for 5 hours to drop my container to be loaded due to the man in the office that took my information forgetting that he had me waiting told me to go park an he just left me there until I called an he told me to come drop my container an that my lord wasnât ready just drop my container in a door an wait they were getting my order together an it took 3 maybe 4 hours more I kept calling I even went into the office I seen no one working at all they were just standing around in my personal opinion you are not professional at all if you have many companies that use your service you should really consider there employees time also an communication is key an there was so many containers ready to be loaded but no worker to load...
   Read moreFriendly and helpful staff from the yard dog, to the inspection staff, to the shipping staff. Plenty of space to back to the inspection bay. Upon arrival, slide tandems and open doors. Along the back side of the trailers to the left at the top of the hill near thr entrance, you'll find a path leading to a stop sign. Stop at the light. When it turns green, back to the bay. Afterwards, you'll receive a trailer pass. Take the pass to the shipping office a short walk away. They'll need a PU number and your company name for confirmation. Afterwards, drop your empty with the doors closed near the top of the hill where you first entered. Your loaded trailer will be in one of the two lots on the same side of the facility. Apply your seal after doing a load and trailer inspection and then you're good to go! Very pleasant experience. Has a very down home feel....
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