Best Auto & Used Parts — Local services in Fairburn

If I could give zero stars I would. The way they operate is so unprofessional. Not considerate of people time at all. I went looking for some seats for a Honda odyssey specifically explained I needed the third row right hand side seats. Arrived around 1 something ended up leaving around 4pm from their establishment. I was so over the dame wait I did not pay close attention but just had a quick conversation wit the employee that brought the seats out and just asked if these were for the third row he said yea and loaded them onto my vehicle. When I get home and I review what they gaved me they ended up giving me the middle seats so I called now had to wait till Monday I called and asked if they could please have the seats pulled for me as I had to drive 2.5 hours away to go leave that vehicle that same day. Well I get there and nothing in total waited about 3 hours again. Well I get home clean the seats set them up & now they don’t unfold. Had to call them again and see what they could do they told me to bring them back. Whoever I talked to said they were going to check and get back to me. Well never called, I called back on Thursday & he said well I don’t got nobody to get them today so come tomorrow. I called Friday morning and he said no come till after 1pm. I get there around 3 something. Waited and it was already 5pm which is the time they close and they tell me that they won’t be able to pull it till Saturday. Like what the hell why would you have someone waiting around for over an hour just to tell them that. I finally just gaved up I threw those dame seats out of my truck and told them to just keep it. The lady came out and said if I wanted credit or what I wanted to do I said no it ain’t worth dealing with these people no longer. Wasting more on gas making the trips up there back and fourth for nothing and waiting hours. Never again will I return and I encourage people not to waste there time as they are not mindful at all of people’s time whatsoever. City needs to be called up there for inspection if y’all were to see that yard don’t know how they’re still able to operate. Also seen a previous review of the restroom not working that was 6 months ago and it still...

Almost two weeks ago I’ve purchased an motor my mechanic picks the motor up and the cam/crank shaft was broken off so right then and there I was furious after waiting a week to retrieve the motor. The owner I believe Alex is his name talk so bad to me I was ready to go to the shop but I didn’t. I wanted a refund they will not give me a refund demanded they replace their mistake. As on now the new motor was supposed to be here yesterday he lied the motor is not there! Talking about come at 2:30 to pick up motor meanwhile the motor was supposed to been there yesterday! They’re very unprofessional and don’t care I am pregnant with triplets and been missing appointments this Tuesday my kids go back to school and we have NO MOTOR! I don’t wanna do business with them I just want my money back my fiancé is on the way there to get our money back hopefully that’s the outcome and nothing else. I am writing this review so no one experience this issue with them don’t even give them your business all they want is your money! They owner hung up on me when I was expressing the inconvenience he has caused me and he had the audacity to say “well how’d you know I got a car” when we told him the part was broke from the last motor he ask well why can’t the mechanic fix it like seriously! I am livid at this point DO NOT DO BUSINESS WITH THEM EVER, then our part had to come from Alabama! Oh and they said if we want a refund they take 25% like no your not I want all my money back! I will have an update soon as possible I hate I had to give 1star to do a review they...

So this place has finally screwed with the wrong one. They sold me some garbage parts then just decided to stop returning my calls and refused to correct their mistake in any way. I spoke with my family attorney and he said that after reading all the reviews he would absolutely go forward with a class action lawsuit. He wants to know if enough people would be interested, so please thumbs up this review so he knows he has enough people to get involved and he will start contacting people after he subpoenas all of their records. He is already doing the preemptive work because we are taking them to court regardless. They use deceptive practices to get you in the door then are commenting fraud and theft by conspiracy. You can’t sell someone defective items then not refund them. Doesn’t matter what signs you hang in your shop or bogus agreement you force people to sign. None of that trumps GA law. My lawyer has also filed complaints with the EPA, the department of labor, and OSHA after the pictures i showed him from the 2 days I was there trying to get them to stop being crooks. We will all own this junk yard in no time if everything works out. When you come by to leave your bad review, like this if you are interested in getting in on the scrap...