Ordered 4, 6 panel pine doors, from Farmington location, had nothing but headaches! They refused to grasp the concept I needed 4" jambs, instead of 4 1/2 which is standard. After multiple phone calls, trips and added costs, I finally received all my doors. All of which had issues including loose panels, glue, bore holes off, sprung hinge, loose trim and deep gouges and scratches. I wrote the store manager and complained but didn't even receive a call back. I had planned on shopping at Hoods more often but after that experience will never do so again.. Poor quality and bad attitudes aren't good...
Read moreNikki was fabulous when helping us design our new kitchen 😊 She really knows her stuff! We would have been so lost without her knowledge and expertise. Not to mention that we probably would have not included things that are necessary for the remodel had we not had her help. We went from being overwhelmed to being super excited. We are remodeling a very old farmhouse and could not have done it without her help! She sent us home with pictures of the layout of new cabinets, an Island and new floors that made our...
Read moreHarold and I came to Hoods this past Friday, (April 1) We needed some kitchen cabinets. Ben helped us. He was so courteous. Explained their cabinets and then took our measurements and planned them out for us to understand and how to install. He made sure everything was right and our cabinets were loaded and order complete. This man is someone who sold us on Hoods. The woman at the check out gave us great customer service. now we need a hot water heater and this is the first place we are going to look....
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