Palmetto Outpost — Local services in Florence

Just had the worst experience here. Bought a dress in March when we were in the area. It didn’t work so kept tags on it, receipt and original bag for next time we were passing thru. Although we spend hundreds here and at their sister store, Pure Palmetto, we were just told by the rudest clerk ever that we couldn’t exchange the dress for a credit on the two hundred dollars worth of merchandise that we were getting today. Tried to explain that we are in the area only four or five times per year. It didn’t matter to her. They have a 30 day policy in which they don’t do credits or refunds. Wasn’t asking for a refund. They have just lost a good customer and I’ve sent family and friends to both stores but you can bet, I’ll...

Don’t stop here- the woman checking out is beyond rude. While spending a couple hundred dollars on a few T-shirts for my son I asked if they have a military discount as most southern stores offer one, which they do. She was sassy to reply “only if you have an ID”. Any veteran would tell you, we always show ID proof - if a store/restaurant has a discount. I showed her my combat veteran ID and she still seemed like I somehow convinced her. Rolling her eyes, condescending tone. Honestly the same brands have better prices online.

Skip the store, skip the rude associate, save more shopping direct from the southern...

Oversized Boutique Wide selection of “southern brands” (Simply Southern, Southern Tide, PFG, Huk, Yeti, Southern Marsh, etc…) Hats, coolers, weekend bags, key chains, pocket knives, shoes, and a lot of t-shirts! Men’s section is loaded with casual hangout, fishing, beach clothing while the women’s section seems filled with more girly casual dresses, jewelry & accessories. The store is filled from floor to ceiling. It’s almost overwhelming & a lot to take in if you’re just stopping in off the highway for a break. Expect to pay premium prices- even sales are...