MoneyKey — Local services in Florida

Dear MoneyKey,

I am writing to express my deep dissatisfaction with the recent experience I had while applying for a loan through your institution, specifically with the loan officer assigned to my case. Her Name is KOMAL

From the outset, the process felt more like a deterrent than a facilitation of financing. Despite promptly providing every document requested—often while still on the phone—the loan officer seemed increasingly disinterested in assisting me the more I complied. This was both confusing and disheartening.

The most concerning moment came when she reviewed my bank statements. She claimed that my bi-weekly deposits were not visible, to which I explained that I am paid daily, and those deposits are reflected accordingly. I also uploaded my pay stubs as additional proof of income, only to be told that your institution does not accept pay stubs—despite it being an option in your document upload portal.

Rather than requesting statements from my other three bank accounts to verify my income, the loan officer abruptly ended the process, stating she could not approve me. It felt as though the decision had already been made before our conversation even began.

I have excellent credit and a stable income, and I was genuinely interested in working with your institution. However, due to this experience, I will be moving forward with another lender—Personify Loans—who has already shown a more supportive and transparent approach.

I hope this feedback is taken seriously, as this kind of interaction is not only discouraging but also detrimental to your business. The loan officer’s approach is likely costing you qualified candidates.

Thank you for your time.

Sincerely, Izadora Meeuwen Practice Manager of...

I recently had the opportunity to borrow money from MoneyKey, and I must say, the process was incredibly easy and straightforward. From start to finish, my experience was positive and hassle-free. Here's a breakdown of what made the process so smooth:

1. Simple Application Process: The online application was quick and easy to complete. The form was user-friendly, and I appreciated that it only took a few minutes to fill out.

2. Quick Approval: I was pleasantly surprised by how fast I received approval. Within a short period, I received confirmation that my loan application was accepted, which was a huge relief.

3. Transparent Terms: MoneyKey provided clear and transparent information about the loan terms, interest rates, and repayment schedule. There were no hidden fees, and everything was explained upfront.

4. Fast Funding: Once approved, the funds were deposited into my bank account swiftly. This efficiency was particularly helpful in addressing my urgent financial needs.

5. Excellent Customer Service: Whenever I had questions, MoneyKey's customer service team was readily available and very helpful. They provided clear answers and guided me through any concerns I had.

6. Easy Repayment Options: The repayment process was just as straightforward. MoneyKey offers flexible repayment options, making it convenient to stay on track with payments.

Overall, my experience with MoneyKey was exceptional. The ease of the borrowing process, combined with their excellent customer service and transparent terms, makes them a trustworthy option for anyone in need of a short-term loan. I highly recommend MoneyKey for their efficiency and...

Horrible place to get a loan this is why billing cycle is charged more than once for example if you want to pay an extra payment and pay your loan off your charged a billing cycle even tho they charged one each pay cycle, next issue they deduct your loan every pay period so if your paid twice twice they take from you like make it make sense if someone come to you for loan do you think it’s Ganna help them to double take from their check last thing if you want to close your loan so they can stop trying to get you to take another loan out or don’t want their offers you can’t until the loan is paid off this is the most robbing company I’ve ever had a loan through once my loan is done I will next use them again places i recommend is upstart they take once a month like a normal place should for your payment also you can close your account whenever closing it or not you still are held responsible for the loan so them making you wait just makes them lose people worse worse worse place to use I wouldn’t recommend also you get no interest lowered by paying your loan off early like myself...