Soundsrus — Local services in Forest Heights

RUN RUN RUN THE OTHER WAY AND DON’T LOOK BACK!!!!!!! This is one of the worst service transactions I’ve ever experienced. I would give him a negative rating if I could!!!

I went to him (Tye) because he quoted me the lowest price out of three other shops I called. He said he would charge me $200 to install a radio, four speakers, and an amp since I was purchasing everything on my own and bringing it to him. I purchased exactly everything he said I would need. It took him a full day and a half to “install” everything, and then he hits me with an $1160 bill saying parts were missing and that it was more labor intensive than expected. Huh?!

He charged me $60 to relocate the radio, which could only go in one place and he never attempted to put it anywhere else. He also charged me $50 for a bracket kit he never used. The biggest kicker was that he held my radio in place with DUCT TAPE!!! When I questioned him about it, he said that was the only way it could stay in and that it was secure in there. Take a look at the photos I posted. You can pull the radio right out and see the duct tape. Last I checked, radios are not supposed to be pulled out nor held in place with duct tape. He defended this and had no qualms about it. I also noticed that the backup camera he installed was positioned right in conflict with my rear wiper (see image). This means I cannot use my rear wiper as long as the camera is where he put it.

He works out of a “friend’s grandmother’s” apartment in a sketchy neighborhood and not a storefront.

In the end, he took some money off after I expressed concern, which brought everything down to $1000…still way too much for the low quality work he did.

He is unethical, a cheat, and performs low quality work. I do not know the full extent of this install since I cannot see all his work, but I now I have to spend more money and take my car to a reputable car audio shop to check everything and fix what he did wrong.

Do not trust his ratings and RUN THE...

My radio kept going in and out in and out so when it was time to get a new one I was helped buy a man named Tye I believe he was by far the best person for the job! He made it feel like a close friend of yours was doing it for you. Had his own recommendation. The perfect mixture of professionalism and hospitality. I’ve work in high end fine dining for years so there is nothing I love more than someone who can make you feel like you and literally be yourself around I will recommended him to everyone that need audio work done!

P.S- he fixed my charger port just because he seen it was messed up and didn’t...

Soundsrus provide amazing technical support and customer service. They installed a new radio on my vehicle and fixed the antenna on my 08 Jeep Grand Cherokee. I recommend him to others to install speakers and other electronic accessories as well. And the results and feedback were undeniable. They performs high quality work that's hard to find. They even make home visits if necessary. Call him and get whatever sound work...