Bob Mills Furniture — Local services in Fort Worth

The Wichita, KS location has employees that don’t really know what’s going on. They had a promotion going where you could get a free tv. Was promised the tv in 7-10 days. It’s now taking almost 2 months and the employees don’t know anything about it. They say once the furnitures is delivered it’s out of their hands. Even though they are the ones running the promotion. The store manager was very condescending. Never apologized. Nothing. His tone was awful, he didn’t know anything or anything about the promo. Typical sales attitude and tried to schmooze his way out of everything. Should have offered at the very least a rebate or part refund. Nothing. I will never buy from them and I hope no one else’s...

12:30am Sunday 4/24/2018 Im sitting and watching a Bob Mills Furniture Box Truck stopped at a red light in Dallas off 35 & 8th Street. He sits without moving, through 9 light changes before we walk over, open the cab doors and wake this driver up. We ask him to pull into the gas station parking lot to get some rest so that he does not cause any accidents. He pulls into the gas station, eats something from within his truck. Throws the Styrofoam container out the drivers side windows, onto the ground and drivers off. Even though my coworker is telling him to stay and rest. This is a dangerous and irresponsible choice. I hope no one gets hurt by this...

Delivered junk -$1700.00 of junk -awful looking crumpled up fabric on arms on couches - big ripples in the backs -made in Vietnam - didn’t refund total amount ! So far I think I’ve. Lost$150 from what I was told today - changes each time I call. What a scam ! Won't go back! Very hard to get anyone to say I’ll get any money back at all at this point. One manager lied and said they’d overnight a check. Another said 10-14 days - what?! Horrible service Temple and Oklahoma stores have been...